Job Description

Recruiting Opportunity Closes: 04.12.2026

Hourly Wage: $22.44

Hours Per Week: 40

Status: Non-Exempt / Full Time

Number of Positions: 1

Department: Events & Catering

Position Title: Banquet Captain

The Salvation Army Mission Statement:

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Application Instructions:

Complete the online job application.

To apply online go to: Banquet Captain , or https://tinyurl.com/4yz3pj73

To apply in person go to 1865 Bill Frey Dr., Salem, OR 97305. Complete the job application provided to you. Incomplete applications will not be accepted.

Questions, contact Danae Newson at danae.newson@usw.salvationarmy.org or call 503-798-4842. Ms. Newson is the sole point of contact for questions regarding this position.

Recruiting Accommodation Statement:

To obtain assistance with accommodations related to the American’s with Disabilities Act (ADA) concerning your application process, please contact 1-888-887-6528 or email thq.reporting.line@usw.salvationarmy.org, attention Eric Hansen or Sheila Jordan.

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Scope of Position

The Banquet Captain will assist the Executive Chef/Food Services Director and Events and Catering Coordinator with supervision of banquet and food services staff, including scheduling and timekeeping. Work Banquets, Café. assist the Sous Chef when needed. May need to pick up and drop off items in various locations, Clerical duties, such as data entry. Assist others as needed.

Knowledge, Skills and Abilities Required

Knowledge Read, write, and speak the English language to express ideas and communicate effectively.

Skills: Proficient with the use of standard commercial kitchen equipment and operating procedures for preparing and serving large quantities of high-quality food, establishing effective working relationships; attention to detail.

Ability: Follow written and verbal instructions. Interact with individuals using generally accepted business behaviors and standards. Use interpersonal skills to deal effectively with others in favorable and unfavorable situations. Train, plan, and direct the work of others. Organize, prioritize, and plan your own work. Multitask, i.e., change work focus or respond to change of conditions and interruptions in workflow. Learn new systems and procedures. Problem solves, i.e., the ability to identify problems and find effective solutions. Exceptional leadership skills.

Essential Duties and Responsibilities

• Assist Events Coordinator to recruit, hire, schedule and monitor all staff.
• Assist in preparing HR paperwork for hiring and training.
• Accurately follow Banquet Event Orders.
• Enforce all rules and regulations.
• Assume a schedule of flexible working hours, including mornings, evening, weekends, and holidays.
• Help set up and tear down settings for events.
• Manage all opening and closing events.
• Comply with food safety regulations.
• Control and limit waste.
• Maintain banquet cleanliness in front and back of house.
• Provide excellent customer service in all interactions with guests.
• Cook, prep, and serve food.
• Provide all breaks for staff when needed.
• Pick and deliver food and supplies when needed on and off site.
• Regular and punctual attendance is an essential job requirement

Café Duties

• Prepare and serve beverage and food items offered on menus, following established recipes.
• Replenish and clean beverage dispensing machines, clean and stock refrigerated display case.
• Inspect food for freshness. Rotate and dispose according to procedure. Record waste on forms provided.
• Check food and refrigerator temperatures as required. Record temperatures on forms provided. Notify supervisor of food or refrigerator out of compliance.
• Operate the cash register. Follow established money handling procedures.
• Maintain signage as required.
• Check supplies and inform kitchen staff of their needs.
• Order food and supplies for the café.

Banquet Server Duties

• Deliver food and beverages to guests, ensuring consistent presentation and proper temperature.

• Offer product knowledge of food and beverage to guests.
• Provide general information about the Kroc Center to guests.
• Accurately fulfill Banquet Event Orders (BEO).
• Assist in setting up and tear down settings for events.
• Communicate effectively with kitchen staff when conveying guests’ special food requests.
• Assist and supervise outside catering company personnel.
• Assist in managing monthly inventory control.

Physical Requirements:

While performing the duties of this job, the employee is regularly required to sit, sometimes for long periods of time; to talk and hear; reach with hands and arms. Specific vision abilities required by this job include close vision and distance vision.

May walk or stand on varied surfaces. Stooping: kneeling, bending, stretching, squatting, twisting body, pushing, pulling, a sense of touch, reach, grasp with hands and fingers, standing, walking, manual dexterity, hand-eye coordination, pushing, pulling, lifting, and carrying up to 25 pounds unassisted. Climb up & down ladders.

Medium work. Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication parts at distances close to the eyes. The worker is required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned.

(i.e., custodial, food services, general laborer, etc.) or to make general observations of facilities or structures (i.e., security guard, inspection, etc.).

Working Conditions:

This position may have frequent phone and in person contact with people from diverse backgrounds who may be angry, hostile, confused, or frustrated.

Work with minimum supervision and work involves a high degree of independence. May be required to make independent decisions that may involve unique or unusual situations and/or complex issues and dealing with demanding requests.

Will be exposed to a range of temperatures inside and outside of the building, heat, cold, rain, snow, wind, humidity.

Miscellaneous:

The candidate chosen for this position will be required to pass a criminal history information check. Conviction of a crime will not automatically preclude employment. The circumstances involved in the conviction(s) will be considered.

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment to meet the physical requirements of the position. The Salvation Army would attempt to satisfy requests if the accommodation needed is reasonable and no undue hardship would result.

The Salvation Army reserves the right to revise or change job duties and responsibilities as the need arises.

When you are on your 15-minute break you must stay on the premises.

Education and Work Experience

1. Education: High school diploma or GED
2. Work/Professional Experience: One year (1) experience in Food Services. One year (1) supervisory experience preferred.

License and Certifications:

• Current Food Handlers/SERV Safe card
• Must have a valid Oregon driver's license and acceptable driving record

Supervisor Executive Chef/Food Services Director – Danae Newson