Job Description

Benefits:

• Competitive salary
• Employee discounts
• Free food & snacks
• Opportunity for advancement
• Training & development
• Wellness resources

General Responsibilities:

• Assist in the setup, execution, and breakdown of banquet events.
  
  
• Serve as the on-the-floor point of contact for banquet staff during events.
  
  
• Ensure all event spaces are prepared according to Banquet Event Orders (BEOs).
  
  
• Provide clear direction and support to servers, bartenders, and setup crew.
  
  
• Monitor event timelines and communicate any delays or changes to relevant staff.
  
  
• Greet and interact with guests in a courteous, professional manner.
  
  
• Ensure high standards of cleanliness and presentation throughout the event.
  
  
• Support with A/V setup as needed (microphones, projectors, etc.).
  
  
• Handle minor guest issues with a service-first attitude; escalate as needed to the Banquet & Event Manager.
  
  
• Coordinate end-of-event duties such as clearing, resetting, and basic reporting.
  
  

Qualifications:

Education:

• High school diploma or equivalent required.
  
  
• Hospitality coursework or certifications a plus.
  
  

Certifications:

• TIPS Certification preferred (or willingness to obtain).
  
  
• CPR & First Aid helpful, but not required.
  
  

Skills & Competencies:

• Friendly, professional demeanor with strong communication skills.
  
  
• Team leadership and delegation abilities.
  
  
• Detail-oriented and organized under pressure.
  
  
• Basic familiarity with A/V equipment (training provided).
  
  
• Ability to read and follow BEOs and event timelines.
  
  
• Tech-savvy enough to use tools like Google Docs and Sheets.
  
  

Experience:

• 1+ year experience in banquets, catering, or restaurant service required.
  
  
• Prior lead server or team lead experience preferred.
  
  

Supervisory Responsibilities:

• Lead banquet service staff on the floor during events.
  
  
• Assist with training new team members.
  
  
• Provide feedback to Banquet Manager on staff performance and guest feedback.
  
  

Physical Requirements:

• Must be able to lift/carry up to 25 lbs. frequently and up to 50 lbs. occasionally.
  
  
• Long periods of standing and walking.
  
  
• Ability to bend, kneel, reach, and perform physical tasks during event setup and breakdown.
  
  
• Clear vision and hearing for communication and service execution.
  
  

Working Conditions:

• Fast-paced, guest-facing environment.
  
  
• Indoor and outdoor event settings.
  
  
• Flexible availability required, including evenings, weekends, and holidays.
  
  

Compensation: $18.00 - $21.00 per hour

We are an equal opportunity employer and all qualified applicants will receive
consideration for employment without regard to race, color, religion, sex,
national origin, disability status, protected veteran status, or any other
characteristic protected by law.

There’s always a seat at the table for genuine, warm hospitality. At So Hospitality Group, our shared values are simple: provide delightful, sustainably sourced food and sincere service to the guests we’re lucky enough to welcome into our brands every single day.

Hiring good people, training them for excellence, and giving them room to grow is what sets us apart from others. We are looking for friendly, dependable, honest, hardworking individuals to complement our positive culture and team. At So Hospitality Group, we want to bring together caring, intelligent, innovative people who love to serve and lead others and are looking to join a growing company. So Hospitality Group currently consists of 3 different restaurant brands in multiple areas and growing, so your opportunities are endless!