Crescent Hotels & Resorts

Banquet Captain

Crescent Hotels & Resorts  •  St. Petersburg, FL (Onsite)  •  4 months ago
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Job Description

ESSENTIAL JOB FUNCTIONS

  1. Check server and houseperson banquet event orders to ensure that all information is accurate.
  2. Check room set-up to see that banquet event order directions are completely followed. Ensure that all public areas are neat and clean.
  3. Make contact with group representatives. Explain how to make contact if needed throughout the function.
  4. Communicate all banquet event order changes to catering or convention services office and affected departments.
  5. Coordinate with banquet staff set-ups, changes and time schedules for all functions.
  6. Verify staffing levels for the next day's functions. Adjust schedules accordingly through the addition or cancellation of servers/bartender/housepersons.
  7. Operate as a banquet server when needed; setting-up, greeting and serving the guest and breaking-down the function.
  8. Inspect banquet areas at end of function to ensure all equipment is returned to its proper area and all areas are clean.
  9. Post all banquet checks at end of day and turn in to Night Audit
  10. Comply with attendance rules and be available to work on a regular basis.
  11. Perform any other job related duties as assigned.

REQUIRED SKILLS AND ABILITIES:

Must have the ability to communicate in English. Self-starting personality with an even disposition. Ability to meet standards of appearance. Can communicate well with guests. Ability to transport up to 30 lbs. through a crowded room on a continuous basis throughout the shift. Must be willing to “pitch-in” and help co workers with their job duties and be a team player. Must be available to work a flexible schedule to include nights, holidays and weekends.

Crescent Hotels & Resorts

About Crescent Hotels & Resorts

At Crescent Hotels & Resorts, we believe success is the product of direct contact and experience. This guiding principle drives every aspect of hotel operations throughout Crescent. Recognized as one of the industry's top third-party hotel management companies, Crescent is committed to delivering excellence in hotel operations, profitability, and guest service through a hands-on approach and practical experience.

Crescent’s foundational service offering is third-party hotel management of upper upscale full-service and luxury hotels and resorts in the US and Canada. The portfolio includes luxury lifestyle assets as well as hotels and resorts within the premier brands by Marriott, Hilton, and Hyatt. At Crescent, we are more than just a collection of hotels, we are a progressive company determined to be the employer of choice in the hospitality industry. Strong core values related to customer service and associate satisfaction account for the continued success of our company. Crescent seeks and recruits energetic, innovative individuals who have a desire to work in a results-driven environment. Our success is the direct result of everyone working together toward a common goal: To deliver exceptional service to our valued guests and provide a high quality work environment for our associates.

At Crescent Hotels & Resorts, we expect our leaders to embrace an entrepreneurial spirit, strive to execute flawlessly and recognize our most important asset is our PEOPLE. We know our associates look to their leaders to embody the corporate culture. Our leaders’ passion and dedication will inspire you who, in turn, will share that enthusiasm with our guests.

Industry
Travel & Hospitality
Company Size
1,001-5,000 employees
Headquarters
Fairfax, Virginia
Year Founded
2001
Website
crescenthotels.com
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