Job Description

About The First National Center – Oklahoma City

A historic icon reimagined, The First National Center is the crown jewel of downtown Oklahoma City. Originally built in 1931, this breathtaking Art Deco masterpiece has been meticulously restored, blending its rich past with modern luxury to create an unparalleled destination.

Spanning over 1.1 million square feet, The First National Center features The National, Autograph Collection Hotel, with 146 elegantly appointed guest rooms, and The First Residences, offering 193 luxury apartments with state-of-the-art amenities. The property is also home to exceptional dining, including Stock & Bond, an upscale steakhouse; Tellers, an Italian-inspired restaurant in the historic bank lobby; The Great Hall bar; The Library of Distilled Spirits; and The Vault, a speakeasy-style bar inside the original bank vault.

Beyond hospitality, the center includes luxury retail spaces and premier event venues, with The National Ballroom accommodating up to 400 guests and additional private meeting spaces blending historic grandeur with modern sophistication.
At its core, The First National Center is dedicated to exceptional service, world-class hospitality, and a one-of-a-kind guest experience. More than just a landmark, it’s a community, a destination, and a place where history meets modern-day excellence.

RESPONSIBILITIES:
· Read BEO and know how to complete a set-up.
· Set tables in assigned area correctly and uniformly.
· Keep station neat and clean while servicing guest per established policies and procedures.
· Use proper in-room clearing and aisle tray break-down buffet or other special food service tables and equipment.
· Assist Banquet Captains in setting up/breaking down buffet or other special food service tables and equipment.
· Greet and serve guests following guidelines set by the policies/procedures regarding the service of food and beverage.
· Follow all guest check and money-handling procedures when serving a-la-carte and beverage orders.
· Complete assigned side work. - Extend and total the check double-check for accuracy and have host sign it.

Requirements

KNOWLEDGE, SKILLS AND ABILITIES:

· Excellent planning, organization, and guest services skills
· Excellent motivational skills.
· Excellent leader and trainer.
· Outstanding leadership and communication abilities
· Able to push, stand, stoop, bend, and lift items weighing up to 25 pounds repetitively
· Able to work a flexible schedule, including weekends and holidays

EXPERIENCE:

· 2 years banquet experience preferred