
Serves as team leader within assigned Center of Excellence (COE) unit with guidance from manager. Guides workflow, manages exceptions, assists in process improvement and related projects within assigned COE. This role will support Commercial Lending Operations COE, specifically the Post-Closing team.
Commercial Lending Operations is part of Banking Services and supports the end-to-end lifecycle of commercial loans across M&T Bank. The team delivers critical fulfillment and servicing activities, including document preparation, loan closing, boarding and funding, post-closing review, loan servicing, syndications and ongoing collateral management.
Commercial Lending Operations partners closely with business lines to ensure accurate, timely, and well-controlled execution of lending transactions. Key departments include Document Preparation and Post-Closing, Loan Servicing, Collateral Management, Commercial Real Estate, Agent Banking and International Trade Finance—working together to support a seamless client and risk management experience.
A combined minimum of 5 years’ higher education and/or relevant work experience.
Work leadership experience.
Strong customer service skills.
Knowledge of relevant spreadsheet, word processing and presentation software as required within assigned team.
Proven verbal and written communication skills
Knowledge of systems, documents and procedures in assigned area
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $26.00 - $43.34 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.
Buffalo, New York, United States of America

Great companies have an enduring sense of purpose. At M&T, our purpose is a simple one: make a difference in people’s lives and uplift the communities we serve. Founded in 1856 in Buffalo, NY we are now a top 11 full-service US-based commercial bank with a retail footprint across the east coast and wealth services available nationwide and abroad. As a bank, we offer advice, guidance, expertise, and solutions across the entire financial spectrum that combines M&T’s traditional banking services with the wealth management and institutional capabilities offered by Wilmington Trust. We are a community-minded organization with more than 167 years of experience. We serve customers, community, and colleagues whether they be across the street, across the state or across the country.
As an employer of choice, we are proud to offer competitive benefits ranging from medical and retirement to forty hours of paid volunteer time, each year. Our core values drive the work we do – integrity, ownership, collaboration, curiosity, candor and we seek to further build upon our record of success by bringing in top talent and fresh skill sets while continuing to support the growth and development of all our team members.
M&T Bank is unwavering when it comes to providing equal employment opportunities to all employees and applicants without regard to race, color, national origin, religion, ethnicity, sex, gender identity, age, disability, citizenship, pregnancy, veteran status, military status, marital status, sexual orientation, genetic information or any other characteristic protected under applicable federal, state or local laws.