M&T Bank

Banking Services Group Leader II - Legal Documents - Subpoena

M&T Bank  •  $37.67/hr  •  Amherst, NY (Onsite)  •  25 days ago
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Job Description

Guides workflow, manages exceptions, assists in process improvement and related projects within assigned COE.

Primary Responsibilities:

  • Monitor work flow and serve as liaison between assigned COE unit and management.
  • Provide training and coaching to assigned COE team on daily work functions and approve work of assigned team. Assist with onboarding new hires.
  • Assist with production work on an as needed basis.
  • Complete daily production reporting for assigned COE team.
  • Maintain currency of team procedures; complete quality assurance control reviews of team activities to ensure adherence to these procedures.
  • Participate in special projects as assigned.
  • Manage and provide guidance on exceptions occurring within the team.
  • Identify opportunities and assist with implementation of approved process improvement efforts for assigned team.
  • Reconcile the general ledger as required by assigned area.
  • Approve daily team productivity reports, ensuring they accurately reflect team activity.
  • Research and resolve routine internal and external customer issues and escalations within assigned area.
  • Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite. Identify risk-related issues needing escalation to management.
  • Promote an environment that supports belonging and reflects the M&T Bank brand.
  • Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
  • Complete other related duties as assigned.

Education and Experience Required:

Minimum of 4 years’ higher education and/or work experience
Work leadership experience
Strong customer service skills
Knowledge of relevant spreadsheet, word processing and presentation software as required within assigned team.

Education and Experience Preferred:

Proven verbal and written communication skills
Knowledge of systems, documents and procedures in assigned area

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $22.61 - $37.67 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.

Location

Amherst, New York, United States of America

M&T Bank

About M&T Bank

Great companies have an enduring sense of purpose. At M&T, our purpose is a simple one: make a difference in people’s lives and uplift the communities we serve. Founded in 1856 in Buffalo, NY we are now a top 11 full-service US-based commercial bank with a retail footprint across the east coast and wealth services available nationwide and abroad. As a bank, we offer advice, guidance, expertise, and solutions across the entire financial spectrum that combines M&T’s traditional banking services with the wealth management and institutional capabilities offered by Wilmington Trust. We are a community-minded organization with more than 167 years of experience. We serve customers, community, and colleagues whether they be across the street, across the state or across the country.

As an employer of choice, we are proud to offer competitive benefits ranging from medical and retirement to forty hours of paid volunteer time, each year. Our core values drive the work we do – integrity, ownership, collaboration, curiosity, candor and we seek to further build upon our record of success by bringing in top talent and fresh skill sets while continuing to support the growth and development of all our team members.

M&T Bank is unwavering when it comes to providing equal employment opportunities to all employees and applicants without regard to race, color, national origin, religion, ethnicity, sex, gender identity, age, disability, citizenship, pregnancy, veteran status, military status, marital status, sexual orientation, genetic information or any other characteristic protected under applicable federal, state or local laws.

Industry
Finance & Insurance
Company Size
10,000+ employees
Headquarters
Buffalo, New York
Year Founded
Unknown
Website
mtb.com
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