63M
Manager
Manages activities within more than one major department within assigned COE. Manages 50+ FTEs and two or more manager-level direct reports. Drives strategy of the assigned department and contributes to strategy of the assigned area.
Oversee daily activities and ongoing strategic planning of a department within assigned COE, ensuring quality standards are maintained in accordance with Bank, Division and Department policy and all activities of the department are completed in compliance with defined processes and regulations.
Work with senior management within Banking Services and has input to the overall strategic planning of the Division.
Provide leadership, guidance, feedback and training to staff.
Oversee compilation of month-end data for department activities managed for distribution to and decision-making by senior management. Understand drivers of the assigned business and address issues with assigned staff and/or management promptly.
Interact routinely with senior management of Banking Services to discuss and set business objectives for assigned department.
Evaluate department processes, procedures and policies routinely and approve changes to increase operational efficiency of departments managed to maximize resources and minimize expenditures.
Analyze data in assessing department performance and opportunities for improvement. Escalate potential risks to senior management.
Exercise usual authority of a manager concerning staffing, performance appraisals, promotions, salary recommendations, performance management and terminations.
Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite. Design, implement, maintain and enhance internal controls to mitigate risk on an ongoing basis. Identify risk-related issues needing escalation to management.
Promote an environment that supports belonging and reflects the M&T Bank brand.
Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
Complete other related duties as assigned.
The position manages multiple units within a Department of Banking Services with a significant amount of complexity and risk exposure and acts independently in managing this.
A combined minimum of 13 years’ higher education and/or relevant work experience, inclusive of a minimum of 3 years' managerial experience
Excellent customer service skills
Prior experience using tact and diplomacy
Strong knowledge of pertinent spreadsheet, word processing and presentation software as required within unit managed
Master's degree
Excellent verbal and written communication skills
Strong knowledge of departmental systems, documents and procedures
Proven experience to motivate a team and handle conflict without alienating others
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $128,900.00 - $214,900.00 Annual (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.
Buffalo, New York, United States of America
Great companies have an enduring sense of purpose. At M&T, our purpose is a simple one: make a difference in people’s lives and uplift the communities we serve. Founded in 1856 in Buffalo, NY we are now a top 11 full-service US-based commercial bank with a retail footprint across the east coast and wealth services available nationwide and abroad. As a bank, we offer advice, guidance, expertise, and solutions across the entire financial spectrum that combines M&T’s traditional banking services with the wealth management and institutional capabilities offered by Wilmington Trust. We are a community-minded organization with more than 167 years of experience. We serve customers, community, and colleagues whether they be across the street, across the state or across the country.
As an employer of choice, we are proud to offer competitive benefits ranging from medical and retirement to forty hours of paid volunteer time, each year. Our core values drive the work we do – integrity, ownership, collaboration, curiosity, candor and we seek to further build upon our record of success by bringing in top talent and fresh skill sets while continuing to support the growth and development of all our team members.
M&T Bank is unwavering when it comes to providing equal employment opportunities to all employees and applicants without regard to race, color, national origin, religion, ethnicity, sex, gender identity, age, disability, citizenship, pregnancy, veteran status, military status, marital status, sexual orientation, genetic information or any other characteristic protected under applicable federal, state or local laws.
