Job Description

Group Chief Operating Office is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. Group Chief Operating Office combines global expertise and technology to help keep us ahead of the competition.

People responsibility: N
Report to : Banking Operations Manager

1. Undertake / provide trust accounting (opening, servicing, closing) activities for WPB customers.
2. Control/ manage and ensure transactions quality assurance.
3. Perform productive and value added services.
4. Process the daily operation in the corporate security section and ensure that all security documents required from Wholesales customers are perfect and kept in good order to provide optimum security for the Bank.
5. To maintain HSBC internal and external standard, including timely implementation of internal & external audit points together with any issues raised by external regulators & Group Compliance Policy, to be aware of the Operational Risk (People, Process, System and external Event), and to ensure that all actions during the employment with HSBC take account of the likelihood of operational risk occurring.

• Bachelor degree.
• Above 1 year working experience.
• Working experiences in Consumer or Wholesales Banking Operation.
• Independent, proactive and positive flexible working attitude.
• Good interpersonal skills with mature, pleasant personality.
• MS office skill.
• Good command of English in reading, writing, and speaking.

• Professional License includes Proficiency Test for Internal Control and Basic Test on Financial Market & Professional Ethics.