Job Description

• Analyze and spread financial statements including Balance Sheets, Income Statements, and Cash Flow Statements.
• Extract and input financial data into bank-approved spreading tool. • Review audited and compiled financial statements for completeness and accuracy.
• Calculate and validate key financial metrics, ratios.
• Identify discrepancies, missing information, and unusual financial trends for escalation.
• Support Credit Analysts and Underwriters in financial statement analysis and credit evaluations.
• Maintain service level agreements (SLAs) and productivity targets.
• Ensure compliance with internal controls, regulatory requirements, and risk management standards.
• Knowledge of GAAP, IFRS, or regional accounting standards.
• Familiarity with spreading tools such as Moody's Credit Lens, nCino, or any other systems.
• Participating in the training programs based on business needs
• Attending team meetings or customer calls.

Job Requirements & eligibility Criteria:

• 2-4 Years of experience in Banking BPO is preferred.
• Bachelor’s degree in commerce, Accounting, Finance, or a related field.
• Understanding of financial statements and accounting principles.
• Knowledge of ratio analysis, cash flow analysis, and credit fundamentals.
• Strong attention to detail and analytical skills.
• Proficiency in Microsoft Excel and financial analysis tools.
• Good written and verbal communication skills.
• Ability to work under deadlines and manage multiple priorities.
• Ability to work scheduled shifts.
• Ability to communicate (oral/written) effectively in English to exchange information with our client when required.

Title: F&A – Ops Processing Analyst (Grade 06)

Job Details:• Analyze and spread financial statements including Balance Sheets, Income Statements, and Cash Flow Statements along with complex borrower financial statements, including consolidated and multi-entity structures.

• Extract and input financial data into bank-approved spreading tool.
• Perform advanced financial normalization, adjustments, and reclassifications to ensure consistency and comparability.
• Review audited and compiled financial statements for completeness and accuracy.
• Calculate and validate key financial metrics, ratios.
• Identify discrepancies, missing information, and unusual financial trends for escalation.
• Analyze historical performance and identify significant financial trends and business risks.
• Review financial spreads completed by junior analysts and associates.
• Participate in internal audits, quality reviews, and risk-control activities.
• Drive continuous improvements to enhance accuracy, consistency, and operational efficiency.
• Mentor and coach Associates on financial spreading methodologies and credit fundamentals.
• Conduct peer reviews and provide constructive feedback.
• Assist team leaders in training, onboarding, and knowledge management initiatives.
• Act as a Subject Matter Expert (SME) for spreading systems, financial statement analysis, and process best practices.
• Identify opportunities to improve productivity, quality, and turnaround time.
• Participate in automation, standardization, and transformation initiatives.
• Develop and maintain process documentation and training materials.
• Support Credit Analysts and Underwriters in financial statement analysis and credit evaluations.
• Maintain service level agreements (SLAs) and productivity targets.
• Ensure adherence to credit policies, spreading guidelines, quality standards, and regulatory requirements.
• Knowledge of GAAP, IFRS, or regional accounting standards.
• Familiarity with spreading tools such as Moody's Credit Lens, nCino, or any other systems.
• Participating in the training programs based on business needs.

Job Requirements & eligibility Criteria:

• 4-6 Years of experience in Banking BPO is preferred.
• Bachelor’s degree in commerce, Accounting, Finance, or a related field.
• Strong knowledge of accounting principles, financial statement interpretation, and credit risk concepts
• Advanced analytical and problem-solving capabilities.
• Proficiency in Microsoft Excel and financial analysis tools.
• Good written and verbal communication skills.
• Ability to work under deadlines and manage multiple priorities.
• Ability to work scheduled shifts.
• Ability to communicate (oral/written) effectively in English to exchange information with our client when required.
• Professional certifications such as CFA, CPA, CMA, FRM, or equivalent will be an added advantage.

Title: F&A – Senior Ops Processing Analyst / Team Leader (Grade 07)

Job Details:

• Manage day-to-day workflow allocation, monitor real-time queues based on FIFO principles, and ensure the team meets strict service level agreements (SLAs), turnaround times (TAT), and productivity targets.
• Analyze, review, and sign off on highly complex borrower financial statements, including large corporate portfolios, consolidated accounts, and intricate multi-entity structures.• Act as the final quality checkpoint and technical authority for financial normalization, adjustments, and reclassifications completed by Grade 06 Analysts and Grade 04/05 Associates.
• Investigate and resolve high-level discrepancies, complex accounting variances, or unusual financial trends escalated by the team.
• Lead quality audits, risk-control activities, and internal/external process audits to ensure absolute compliance with credit policies and regulatory standards.
• Act as the primary Subject Matter Expert (SME) and operational point of contact for spreading systems (Moody's Credit Lens, nCino), complex accounting frameworks, and process best practices.
• Lead regular performance reviews, monitor team-wide Productivity Index (PI) variations, perform root-cause analysis on process errors, and implement targeted action plans.
• Drive operational excellence, automation, standardization, and process transformation initiatives to enhance team productivity, quality, and workflow efficiency.
• Strategize, design, and maintain comprehensive process documentation, standard operating procedures (SOPs), and training materials.
• Manage training programs, oversee the onboarding of new hires, and actively mentor, coach, and develop Grade 06 Analysts and Grade 04/05 Associates.
• Partner closely with clients, onshore Credit Analysts, and Underwriters to exchange critical financial data, address complex credit queries, and manage stakeholder calibrations.
• Facilitate regular team meetings, manage shift rosters, and ensure optimal team capacity planning to handle fluctuating volume.

Job Requirements & eligibility Criteria:

• 6–8 Years of experience in Banking BPO or Financial Services operations is preferred, with a minimum of 1–2 years in a senior, mentoring, or supervisory role.
• Bachelor’s or Master's degree in Commerce, Accounting, Finance, or a related field.• Advanced, expert-level knowledge of accounting principles (GAAP, IFRS), financial statement interpretation, and complex credit risk concepts.
• Exceptional financial analytical, problem-solving, and decision-making capabilities under tight schedules.
• Advanced proficiency in Microsoft Excel, financial analysis tools, and workflow management systems.
• Strong leadership, people management, and mentoring capabilities to drive performance in a high-pressure environment.
• Excellent written and verbal communication skills in English to independently lead client calls and articulate complex financial risk observations effectively.
• Ability to work scheduled shifts and maintain operational coverage as required.
• Professional certifications such as CFA, CPA, CMA, FRM, or equivalent will be an added advantage.