Job Description

About Payoneer

Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories.

By taking the complexity out of the financial workflows–including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence.

Banking Network Specialist

Location: Guangzhou, China

On-site
Full-time

What you’ll do

1. Risk, Compliance & Regulatory Support

• Support the handling of compliance cases and banking-network-related risk matters
• Support material preparation and follow-up for regulatory inspections, audits, or compliance remediation
• Help assess the impact of SAFE / PBOC requirements on channel operating rules, business processes, and transaction document standards

2. Network Rules & Configuration Management

• Support the maintenance of business rules, routing logic, and configuration requirements across the payment network, ensuring they are clear, accurate, and traceable
• Track changes in regulatory, partner bank, and PSP requirements, and assess their impact on existing network rules and configurations
• Work with product and engineering teams to translate network requirements into system configurations or process changes

3. Transaction Performance Tracking & Issue Resolution

• Track network and channel performance, including success rate, failure reasons, settlement time, and abnormal trends
• Analyze transaction data to identify issues, risks, and optimization opportunities
• Follow up on abnormal transactions, payment failures, and channel feedback, and coordinate issue resolution

4. Partner Communication & Service Management

• Support daily communication and follow-up with PSPs, partner banks, and clearing networks
• Track partner service performance, SLA, open items, and action plans

Who you are

• 5 years+ of experience in cross-border payments, third-party payments, bank clearing, or financial institutions; experience in payment networks, banking channels, PSP cooperation, or transaction processing is preferred
• Familiar with China cross-border payment business and the basic regulatory framework, including SAFE / PBOC requirements
• Good data analysis and problem-solving skills, with the ability to identify issues, trends, and optimization opportunities from data
• Detail-oriented with strong cross-functional collaboration skills; able to work effectively with product, engineering, compliance, operations, and external partners; fluent in Chinese and English

Nice to Have

• Experience at a licensed payment institution, bank, or cross-border payment company
• Experience supporting regulatory inspections, audits, or compliance remediation
• Familiarity with CUP、NUCC or cross-border payment clearing networks

The Payoneer Ways of Working

Act as our customer’s partner on the inside
Learning what they need and creating what will help them go further.

Do it. Own it.
Being fearlessly accountable in everything we do.

Continuously improve
Always striving for a higher standard than our last.

Build each other up
Helping each other grow, as professionals and people.

If this sounds like a business, a community, and a mission you want to be part of, apply today.

We are committed to providing a diverse and inclusive workplace. Payoneer is an equal opportunity employer, and all qualified applicants will receive consideration for employment no matter your race, color, ancestry, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. If you require reasonable accommodation at any stage of the hiring process, please speak to the recruiter managing the role for any adjustments. Decisions about requests for reasonable accommodation are made on a case-by-case basis.