RayaCX is a leading customer experience management company based in 6th of October City, Egypt. We provide innovative and customized solutions to help businesses improve their customer interactions and enhance their overall customer experience. Our team of dedicated professionals is committed to delivering exceptional service and exceeding our clients' expectations.
Job role: Banking Call Center Agent
- Onsite (Inside the Bank)
Job Location:(inside the bank) Assiut
Requirements:
- English Level (B1)
- Presentable and communicative
Duties and Responsibilities:
- Answering all the existing client's inquiries that related to
- Answer enquires about accounts
- Explain the products of the bank
- Solving problems of accounts
Skills:
-Problem Solving
-Decision Making
-Communication skills
-Listing and handling skills
Details:
-Rotational shift ( 8 working hours including 1 hour break)
Staff opportunity
-2 days off Rotational
-Location : :( inside the bank )
-Salary :8500K Gross
-Free medical insurance
-Social insurance
RAYA Customer Experience provides next-generation BPO and customer experience management on behalf of clients across various industries. RAYA CX has been the preferred partner of customer service, technical support, and global services for Fortune 1000 companies across North America, Europe, the Middle East, and Africa, since 2001.
Delivering from the most competitive and highly skilled labor markets, RAYA CX provides an array of integrated business process outsourcing solutions supported by advanced technology, robust strategies, continuous improvement, and innovation.
