Job Description

Webull is a leading digital brokerage platform built on next generation global infrastructure. At Webull, we believe that everyone should have an equal opportunity to control their own financial future. Our vision has always been to empower individual investors with the tools and resources they need to succeed financially. This commitment remains at the heart of everything we do. From low-fee trading and robust market data to advanced analytical tools, we are committed to providing a seamless, top-tier trading experience.

About The Role & Team

In this role, you’ll oversee the day-to-day operations of our Canadian banking and payments ecosystem, including EFT, Interac e-Transfer, wire transfers, bill payments, and foreign exchange. You’ll also play a key role in expanding our global money movement capabilities by leading the launch of new payment products, banking integrations, and strategic vendor partnerships across Canada and other international markets.

This position combines operational ownership with product execution, offering the opportunity to shape the future of our payments infrastructure at scale.

In This Role, You Will

• Manage daily operations for Canadian payment rails (EFT, Interac e-Transfer, wires, bill pay, FX) and ensure seamless transaction processing
• Investigate and resolve instant transfer inquiries, reversals, and account postings; restrict accounts as needed
• Launch and integrate new money movement products with processors, banks, and clearing firms
• Build reporting and reconciliation frameworks to support new product launches and ensure data integrity across client-facing and back-end systems
• Coordinate vendor integrations from kickoff to completion, including scheduling meetings, managing agendas, and improving onboarding experience
• Have flexibility to work beyond standard market hours as business needs dictate, including support for emergencies, urgent requests, and cross-functional engineering meetings
• Draft customer-facing disclosures and reminders for UI updates; test new cash transfer and FX features across web and mobile
• Serve as primary point of contact for operational incidents and emergency escalations, including support during non-standard hours
• Take ownership of client issues through thorough research, clear communication, and timely resolution
• Follow risk controls and escalation procedures during fraud investigations
• Cross-train on U.S. banking operations to provide backup coverage across both markets
• Review bank statements daily to unfreeze bank links
• Support ad hoc operational needs for international branches

The Skills You Bring

• Bachelor's degree in Finance, Economics, Business, or related field
• 3+ years in banking or financial services operations, with hands-on experience in payment processing
• SIE license preferred
• Familiarity with Canadian and U.S. cash transactions (such as EFT, e-transfer, Bill pay and wire transfers for Canada, ACH, wire, debit card for US and Currency Exchange for other markets)
• Strong analytical skills with experience in reporting, reconciliation, or financial data analysis
• Familiar with Fraud techniques and resolution
• Exceptional attention to detail and ability to work accurately under pressure

Why Webull?

Webull is more than a fintech company—we’re a global community of innovators, collaborators, and trailblazers. Headquartered in St. Petersburg, FL, Webull operates in 14 regions worldwide, serving over 20 million users. At Webull, your ideas matter, your voice is heard, and your work makes a real impact.

Investing in our people is a top priority for us, which is why we have a comprehensive benefits package that includes:

• Comprehensive Health Coverage 100% paid medical and dental insurance for employees and dependents, vision insurance, and more!
• Financial Support 401(k) match, commuter benefits for NY positions, and short-term disability coverage.
• Work-Life Balance Generous time off that increases with tenure, paid parental leave, personal days, sick time, volunteer days and company holidays.
• Wellness & Pet Care Fitness and wellness benefits, plus pet insurance for your furry friends.
• Investing in Your Future: We provide tuition reimbursement to help you pursue relevant degrees, certifications, and training that align with your career goals.
• Dynamic Office Perks Catered breakfast (every Monday) & lunches (every Friday), fully stocked kitchens, and monthly happy hours to connect and collaborate.

This role is based in our NY Wall Street office (44 Wall Street, NYC), where in-person collaboration fuels growth, mentorship, and innovation. At Webull, we’re committed to fair, equitable, and transparent compensation. The base salary range is $95,000-110,000 annually, plus a discretionary bonus and full benefits. Final offers consider experience, location, and relevant qualifications.

EEOC Statement

Webull is an equal opportunity employer. We’re committed to building a diverse and inclusive team where all backgrounds, perspectives, and talents are valued.