With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.
Provide a superior, seamless customer experience by offering suitable conventional and Islamic banking solutions to meet client needs. Utilise technology and leverage the virtual omni-channel environment to deliver service in an efficient and cost-effective manner. Perform banking duties and oversee the financial activities for business and individual customers, ensuring alignment with both conventional banking and Shariah-compliant principles where applicable.
Income Growth and Financial Targets:
Ensure a deep understanding of the client’s working capital cycle and business needs to provide appropriate conventional and Islamic financing solutions Drive achievement of targets as per the individual scorecard.
Customer Focus:
Proactively drive acquisition and cross-sell initiatives through re-engagement processes, including Islamic banking offerings where relevant. Ensure service and complaint resolution are within acceptable service level agreements.
Compliance and Risk Management:
Fulfil all activities in adherence to relevant control and compliance requirements, quality standards, and Islamic banking governance and Shariah compliance frameworks, where applicable.
Collaboration:
Constantly seek to improve ways of working by challenging the status quo and supporting an empowering climate within the team. Share knowledge, experience, and best practices, including Islamic banking principles and solutions, and provide constructive feedback as required.
Education
Higher Diplomas: Business, Commerce and Management Studies (Required)
Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.
Absa Bank Limited reserves the right not to make an appointment to the post as advertised
Absa Group Limited (Absa) has forged a new way of getting things done, driven by bravery and passion, with the readiness to realise growth on the African continent and beyond.
We’re a truly African brand, inspired by the people we serve in Botswana, Ghana, Kenya, Mauritius, Mozambique, Seychelles, South Africa, Tanzania, Uganda, and Zambia. We also have representative offices in China, Namibia, Nigeria and the United States, as well as securities entities in the United Kingdom and the United States, along with technology support colleagues in the Czech Republic.
