Job Description
Employee Applicant Privacy Notice
Who we are:
Welcoming, collaborative and having the opportunity to make an impact - is how our employees describe working here. Galileo is a financial technology company that provides innovative and revolutionary software products and services that power some of the world's largest Fintechs. We are the only payments innovator that applies tech and engineering capabilities to empower Fintechs and financial institutions to unleash their full creativity to achieve their most inspired goals. Galileo leads its industry with superior fraud detection, security, decision-making analytics and regulatory compliance functionality combined with customized, responsive and flexible programs to accelerate the success of all payments companies and solve tomorrow's payments challenges today. We hire energetic and creative employees while providing them the opportunity to excel in their careers and make a difference for our clients. Learn more about us and why we work here at https://www.galileo-ft.com/working-at-galileo
The role
Provide accurate, courteous and efficient services to Golden Pacific’s Bank customers. Support and promote GPB’s strategic plan and branch goals by cross-selling the products and services offered by the bank.
What you’ll do:
- Actively cross-sell and refer GPB’s deposit and loan products.
- Accept and process deposits, including checking, savings, certificates of deposit, and individual retirement accounts.
- Cash checks and process withdrawals for checking and savings customers within limits set forth on the cashing limit card.
- Process the redemption of U.S savings bonds, cashiers checks; collect applicable service charges.
- Receive loan payments, reserve payments, installment loans and mortgage payments. 6. Process stop payments and disputes.
- Develop product knowledge to recognize sales and cross-sales opportunities.
- Position requires compliance with all federal and state laws. The employee will complete required training and will be accountable for compliance with all Federal and State laws related to their job description.
- Represent Golden Pacific Bank with a high level of integrity and professionalism.
- Adhere to bank policies and support Management decisions and goals in a positive, professional manner.
What you’ll need
- High school diploma or GED and one year of cash handling experience
- Excellent written and oral communication skills; ability to communicate effectively and projects a professional image when giving and taking information in writing, in person and over the phone.
- Basic word processing and computer database skills with accurate typing/keyboarding skills (50 wpm).
- Effective interpersonal skills with the ability to work with individuals and groups at all organization levels; ability to work independently and as part of a team.
- Excellent customer service skills with the ability to respond to inquiries or complaints effectively and timely.
- Ability to take initiative and prioritize tasks; good time-management, organization, problem-prevention and problem-solving skills.
- Strong analytical ability with active listening skills.
- Ability to work accurately with close attention to detail.
- Ability to maintain confidentiality of sensitive information.
- Ability to study and apply new information.
- Possess a work ethic that includes neatness, honesty, punctuality and accuracy.
Nice to have:
- 1 year of banking experience preferred
Compensation and Benefits
The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.
This role may also be eligible for a bonus and/or long term incentives. Your recruiter will provide more information to you. All roles are eligible for competitive benefits. More information about our employee benefits can be found in the link below.
Benefits
To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi & Galileo page!
US-Based Base Compensation $17.20—$32.26 USD
Galileo Financial Technologies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.
The Company hires the best qualified candidate for the job, without regard to protected characteristics.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Galileo is committed to an inclusive culture. As part of this commitment, Galileo offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com
Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.
Internal Employees
If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.
