HRSI is looking for Bank Telling for one of its leading client.
Job Requirements
1. Qualifications
- Bachelor's degree in Finance, Banking, Business Administration, or a related field (Master's degree preferred).
- Professional certifications in banking operations, AML/CFT, or SBP regulatory compliance are a strong advantage.
2. Experience
- 2–4 years of relevant experience in bank teller operations, preferably in a Pakistani banking environment (experience with SBP regulations, NIFT, Raast, and Phoenix systems is mandatory).
- Hands-on experience with customer onboarding, CDD/KYC processes, and AML system operations (including AML RT) in a commercial bank.
3. Skills & Competencies
- Technical Proficiency: Expertise in core banking systems (CBS), Teller System, OTC, NADRA, NIFT, and AML tools; ability to adapt to new system upgrades and disaster recovery protocols.
- Regulatory Knowledge: In-depth understanding of SBP guidelines (F.E. Manual, Clean Notes Policy), AML/CFT laws, Zakat Act, and KYC requirements for Pakistani and international clients
- Accuracy & Attention to Detail: Meticulous approach to transaction processing, reconciliation, and document management to ensure compliance and minimize errors.
- Communication & Collaboration: Strong verbal and written communication skills in English and Urdu; ability to collaborate effectively with internal teams (IT, Compliance, BD) and external stakeholders (SBP, NIFT, customers).
- Problem-Solving: Quick decision-making skills to resolve transactional issues, system glitches, and customer concerns efficiently.
- Time Management: Ability to prioritize tasks, meet tight deadlines, and manage multiple responsibilities in a fast-paced environment.
4. Personal Attributes
- High level of integrity, confidentiality, and professional ethics (critical for handling sensitive financial and customer information).
- Strong sense of responsibility and accountability; ability to work independently with minimal supervision.
- Flexibility to adapt to changing operational requirements (e.g., vault policies, regulatory updates) and support team objectives.
- Commitment to the bank's values and dedication to delivering high-quality operational support.
Founded in 2004 with a primary focus on executive search, HRSI expanded its services in 2009 with Human Resource Solutions Private Limited (HRSPL). As a leading HR service provider in Pakistan, we offer executive search, employee outsourcing, business process outsourcing, mass recruitment, pre-employment screening, employee outplacement, training, and more.
Based in Karachi with a regional office in Islamabad, our team of over 120 professionals serves over 200 clients globally and locally across 22 industries. We are affiliated with the Kilpatrick Group, a global executive search firm with offices in multiple countries.
