Job Description

Bank Support Worker

Department: Healthcare Assistants and Support Workers

Employment Type: Bank

Location: Mountain View House

Compensation: £13.75 / hour

Mountain View House is looking to recruit a Bank Support Worker to join the team.

Located near the village of Pontypool, Mountain View House offers residential support for seven males and females who are autistic. The house is in a rural location, next to a nature reserve, with amazing mountain views.

What you'll be doing

You will be part of a compassionate team who are committed to our residents wellbeing. We take a personalised approach, using proven therapies to help people move forward with confidence and build a healthier, more fulfilling future. As a support worker, you will play a key part in their recovery, assisting qualified staff with the assessment and implementation of individual patient care plans, undertaking routine tasks and activities as directed or delegated to facilitate wellbeing, dignity and treatment of residents.

• To support people who use our service in achieving their outcomes in the way that they choose.
• Complete daily administration including updating person centred support & care plans, updating charts and completing accurate daily notes.
• Maintains professional relationships whilst developing a good rapport with the people who use our service, their family, colleagues, visitors and other stakeholders.
• Through own professional behaviour, including adhering to policies and procedures, contributes to the maintenance of safety, security and confidentiality standards.
• To undertake key working responsibility for individual service users, supporting the individual to plan goals and personal outcomes and ensure that these are comprehensively documented and reviewed

You can find additional information in the attached job description.

What you'll bring to the role

Our work is rewarding but can be challenging, so resilience is key. No two days are the same! Your natural empathy will help you support others through both the highs and lows.

An NVQ2 in Health & Social Care, a related area, or an equivalent or higher recognized qualification is required, along with GCSEs or NVQ2 qualifications in English and Maths. While it is not expected that all new recruits will have already attained the NVQ2 qualification, they must begin the qualification process within six months of joining and complete it within a specified timeframe. Additionally, experience working in a related environment is desirable.

Social Care Wales


As of October 2022 it will be mandatory for all care workers in Wales to register themselves with Social Care Wales.
For more information on this, please visit: https://socialcare.wales/registration/adult-care-home-worker-registration#section-35677-anchor

What we will give you in return

We want you to succeed at Priory and thrive in your role. You will be well supported with regular career conversations. We also offer full training and numerous pathways into leadership and qualified clinical positions to help you shape your career with us.

• Pension enrolment
• Access to development opportunities
• Refer a friend bonus
• DBS paid for

Shortlisting may begin upon receipt of applications, and the Recruiting Manager may close the vacancy early if enough suitable candidates are identified.