Job Description

Bank Receptionist | Spire Little Aston Hospital | Reception | Bank | Shift based | Bank | Flexible Working

Spire Little Aston Hospital is looking for experienced receptionists to join our Bank team, supporting reception and patient bookings during busy periods, annual leave, and staff absence. This is an ideal opportunity for someone with strong customer service or admin experience who wants flexible, ad-hoc shifts.

Working on the bank means you are not contracted to a set number of hours per week but instead work on an ad-hoc basis to suit the needs of the business and your availability.

Duties and responsibilities:

• Welcoming patients and escorting to their room.
• Admitting them in the computer ensuring accurate collection data
• Acting as point person for enquiries
• Carrying out various admin task, including filling of patient notes
• Compliance with forms and processes.
• Discharge of patients onto computer system ensuring accuracy of all information.
• Manage the hospital switchboard in a professional and efficient manner, ensuring all calls or enquiries are responded to in a timely manner.

Who we're looking for:

• A personable individual with the ability to work on own initiative as well as part of a team
• Good basic PC skills, including Word, Excel and Outlook
• Excellent customer service skills
• Great communication skills at all levels
• Experience in a customer service environment is desirable
• Previous experience in administration is essential
• Attention to detail

Benefits

• Bank colleagues are paid weekly

• We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness, or annual leave

• Unsocial Enhancements, dependent upon shift pattern worked (won’t be applicable for all)

• Access to Spire Healthcare pension

• Access to Blue Light Card discounts

• Smart spending discounts (in addition to Blue Light discounts) via ‘Spire for You’

• Wellbeing Centre access via ‘Spire for You'

• Free uniform

• Free DBS

• Full induction, including mandatory training updates

• Opportunities for further training and progression into permanent posts

• Knowledge, support and guidance through your recruitment journey from Spire’s specialist Resourcing Team

• We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness or annual leave.

Our Values

We are extremely proud of our heritage in private healthcare and of our values as an organisation:

• Driving clinical excellence

• Doing the right thing

• Caring is our passion

• Keeping it simple

• Delivering on our promises

• Succeeding and celebrating together

• Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets SpireHealthcare apart.

For us, it's more than just treating patients; it's about looking after people.

About Us