Job Description

Job Advert

Bank Receptionist

Location: Springfield Hospital, Chelmsford

Hours: Flexible, zero-hour contract

The role:

We are looking for an experienced Receptionist to join our Administration team on a Bank contract. You will work with delivering exceptional standards of administration and customer service whilst being the front face of the hospital.

This is an extremely busy role liaising with patients, Consultants and all hospital departments. We need an individual with a professional approach, excellent verbal communication skills, initiative, the ability to work within a team and adaptable. You must be computer literate – experience with Word and Outlook being essential.

What you will bring:

• Experience in a front facing or customer service role

• Maths/English to GCSE level or equivalent

• Proven organisational and communication skills at all levels, both written and oral.

• Proficient in the use of Microsoft Office including databases

• Ability to communicate effectively with colleagues and consultants on a day-to-day basis applying appropriate methods and interpersonal skills

• Positive, willing attitude

• Self-motivated and possess strong organisational, interpersonal and above all customer service skills.

• Flexibility for evenings and weekend shifts is essential for this role

Where you will be based:

Our hospital is conveniently located on the outskirts of Chelmsford with plenty of free parking onsite. We also offer outreach clinics in Southend and Brentwood enabling you access to our expert consultants and diagnostics close to home.We are proud to work with over 200 of the most experienced and qualified consultants locally, most of whom also have substantive posts within the NHS. Our consultants are supported by a team of highly skilled and friendly nursing staff who have your care and comfort as their highest priority and our Resident Medical Officer who is on site 24 hours a day.

What is a Bank Contract:

A Bank contract at Ramsay Health Care UK is a flexible employment agreement where you are not committed to a set number of hours per week. Instead, you work on an ad-hoc basis, filling in shifts that we have available in our hospitals. A Bank contract is ideal for individuals seeking flexibility, as it allows you to choose shifts that fit your availability, leaving you with a greater work-life balance. Bank contracts are also a fantastic way to secure additional income alongside other contracted work. Our Bank staff play a crucial role in maintaining service levels during peak times or staff shortages, ensuring that patient care remains uninterrupted.

Benefits:

• Bank Weekly Pay

• Bank Enhancements

• Contributory pension scheme

• Excellent training and development opportunities

• Free parking and subsidised staff restaurant (subject to site facilities)

• Free uniform

• Access to Blue Light Card

About us:

Ramsay Health Care UK is a well-established global hospital group with over 60 years’ experience. We are a global provider operating in 11 countries with 77,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS.

We love people with a positive, “can do” attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees forms the basis for our success.

We know our people are our greatest asset, our business is growing and we would like you to join us. “The Ramsay Way” culture recognises that people – staff and doctors – are Ramsay Health Care’s most important asset and this has been key to our ongoing success.

We are proud of our ‘Speak Up for Safety’ programme and ensure that the patient is at the heart of everything we do. Join us and have more ‘Time to Care’.

We are committed to equality of opportunity for all. This role is subject to an DBS check.

We value your application and welcome any questions you may have prior to applying.

Please be advised that we reserve the right to close our advertisements prior to the announced closing date to ensure a quality recruitment process.

We care. It’s more than what we do, it’s who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964. “The Ramsay Way” culture recognises that our people are our most important asset and this has been key to our ongoing success.

We are committed to equality of opportunity for all. This position is subject to background and DBS checks.

We are proud to support the UK’s Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD’s Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients.

We are committed to safeguarding and promoting the welfare of adults, children and young people at risk. We expect all employees to share this commitment and behave in a way that supports it. All successful candidates will be provided with safeguarding training appropriate to their role.