Job Description

Bank Porter | Norwich | Flexi Shifts |

Spire Norwich Hospital is looking for a Bank Porter to join our dedicated Facilities team. This role is essential in helping us deliver the highest standards of patient care and ensuring our hospital runs smoothly, safely and efficiently.

This is a bank role working on an “as and when required” basis, you will be required to supplement staffing levels during busy periods and provide cover for existing staff in times of annual leave or absence.

About the Role

As a Bank Porter, you will provide vital support across the hospital, including the safe movement of patients, equipment and supplies. You will work as part of a close-knit team, covering a range of shifts including days, afternoons and nights.

This is a flexible bank position, ideal for individuals looking to balance work with other commitments while contributing to exceptional patient experience.

Duties and Responsibilities:

• To transfer and guide patients safely around the hospital, as required, in a caring, sympathetic and professional manner
• Move clinical equipment, medical supplies, goods and other items as required
• Responsible for the safe management of the collection and disposal of waste, both domestic and clinical in line with corporate and hospital policy
• Support clinical teams by maintaining a clean, safe and organised environment
• Respond promptly to portering requests and prioritise tasks effectively
• Deliver excellent customer service to patients, visitors and colleagues
• Uphold safety, infection‑control and patient‑handling standards
• Report any maintenance issues to the Maintenance department
• Complete additional portering and facilities tasks to support smooth running of the hospital

Who we're looking for:

• Experience of working in a similar role and delivering frontline customer service
• Good communication and organisational skills
• Excellent customer care skills
• Ability to work without supervision
• Caring and sympathetic
• Ability to work evenings, nights and weekends
• Due to the physical demands of the role, including moving equipment and assisting with patient transport, you will need to be able to perform these essential duties safely
• Must be a car driver with a clear licence

Contract Type: Bank

Shifts Available: Monday - Sun 8 Hours shifts between 6am - 10pm

Benefits

• Bank colleagues are paid weekly
• We offer competitive rates to our bank colleagues who work on a flexible basis, often to cover busy periods, sickness, or annual leave
• Free onsite car park
• Access to Spire Healthcare pension
• Access to Blue Light Card
• Free uniform
• Free DBS
• Full induction, including mandatory training updates
• Opportunities for further training and progression into permanent posts
• Knowledge, support and guidance through your recruitment journey from Spire’s specialist Resourcing Team

Spire Norwich Hospital is renowned for delivering high-quality, comprehensive private healthcare. With 4 theatres, 2 wards (50 beds), and a dynamic outpatient and diagnostic imaging department, we provide a progressive and stimulating environment for our highly motivated team

We commit to our employee's well-being through work life balance, on-going development, support and reward.

Closing Date If we have received sufficient applications, we reserve the right to close this vacancy without further notice, so please submit your application as soon as possible.