Job Description

Spire Healthcare, Cardiff | Pontprennau | Bank Imaging Administrator | Competitive Salary | On Site Free Parking

At Spire Healthcare, exceptional patient care starts with seamless experiences—and as a Bank Imaging Administrator, you’ll play a vital role in making that happen.

Supporting our busy Imaging department, you’ll ensure every patient’s journey is organised, efficient, and reassuring from first contact through to their visit and follow-up. Your attention to detail, professionalism, and compassionate approach will directly enhance patient outcomes and support our clinical teams to deliver the highest standards of care.

This is a flexible bank opportunity, working between Monday - Sunday between 07:30–20:00, ideal for someone who enjoys a fast-paced environment and takes pride in delivering outstanding service. You’ll be an integral part of a collaborative multi-disciplinary team, ensuring the smooth running of administrative processes within radiology.

Duties and Responsibilities:

• Contact patients and arrange radiology appointments, liaising with other departments as needed
• Establish and maintain communication on routine care matters
• Accurately input patient data onto hospital and radiology systems
• Manage email enquiries and referrals in a timely, professional manner
• Maintain administrative records, including filing and document handling
• Transfer and distribute radiology reports appropriately
• Book and record patient appointments via phone, face-to-face, and referral letters
• Welcome and assist patients, consultants, and visitors
• Register new and follow-up patients efficiently
• Ensure all patient information is handled in line with Data Protection, Information Governance, and Spire policies

Who we’re looking for:

You’ll bring excellent customer service skills, strong organisation, and previous experience in a healthcare or patient-focused administrative role. You’ll be confident using IT systems, able to prioritise effectively, and enjoy working as part of a supportive team.

Working Hours: Monday - Sunday between the hours of 7:30 – 20:00

Contract Type:- Bank

Benefits:

We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:

• Competitive hourly rates, paid weekly
• Flexible working to suit your lifestyle
• Access to Spire Healthcare pension
• Blue Light Card discounts
• Free uniform and DBS
• Full induction and mandatory training updates
• Ongoing training and development opportunities, with pathways into permanent roles
• Dedicated support from Spire’s specialist Resourcing Team
• Free onsite parking

For further information about this role or for an informal conversation about the range of career options available with Spire please contact Alison Roberts on alison.roberts@spirehealthcare.com

Closing date: We're reviewing applications as they come in, so early applications are encouraged.

We reserve the right to expire vacancies once we have received a sufficient number of applications.

Spire Healthcare is a leading independent healthcare group in the United Kingdom, running 38 hospitals and over 50 clinics across England, Wales and Scotland. It provides diagnostics, inpatient, day case and outpatient care, operates a network of private GPs and provides workplace health services to over 800 corporate clients. It also delivers a range of private and NHS mental health, musculoskeletal and dermatological services.

We have achieved our market leading position because of our Purpose, which is to 'make a positive difference to people's lives through outstanding personalised care'. Everyone at Spire is aligned to this purpose, which underpins a culture of respect, inclusion, passion and collaboration across our business, enabling us to achieve more than 98% of our hospitals being rated ‘Good’ or ‘Outstanding’ by the Regulators; these are sector leading standards.