Job Description
Bank Imaging Administrator | Norwich | Adhoc Shifts When Required |
Spire Norwich Hospital has an exciting opportunity for an Imaging Administrator to join our Radiology team on a bank basis.
This is a flexible bank role, working on an "as and when required" basis to support staffing levels during busy periods and provide cover during periods of annual leave and absence.
Duties and Responsibilities
As an Imaging Administrator, you will support the multidisciplinary team in delivering an exemplary patient experience by providing efficient and accurate administrative support within the Radiology Department. Your responsibilities will include:
- Managing radiology appointments and coordinating bookings in line with departmental protocols.
- Contacting patients to arrange appointments and liaising with other departments where appropriate.
- Ensuring the accurate completion of audit documentation and the timely distribution of radiology reports.
- Providing pricing information and estimates for self-funding patients undergoing radiology procedures.
- Maintaining effective communication with patients and colleagues regarding routine care matters.
- Collecting, collating and reporting routine data and information, including NHS and BUPA activity data.
- Accurately inputting patient information onto hospital and radiology information systems.
- Undertaking general administrative duties, including filing, photocopying and document management.
- Ensuring compliance with data protection and confidentiality requirements.
- Transferring and delivering radiology reports to the appropriate recipients.
- Assisting with the induction and training of new team members where required.
- Supporting health and safety, quality improvement initiatives, equality, diversity and inclusion across the department.
The successful candidate will have:
- Strong administrative and organisational skills.
- Excellent attention to detail with the ability to maintain accurate records.
- Good communication and interpersonal skills.
- Excellent keyboard and IT skills.
- The ability to work effectively both independently and as part of a team.
- Flexibility to work shifts between 8am - 6pm
Desirable:
- Previous experience in an administrative or healthcare environment.
- Knowledge of medical terminology.
- Experience using SAP or a similar patient booking system.
Benefits
We offer employed colleagues a competitive salary as well as a comprehensive benefits package which includes but is not limited to:
- Bank colleagues are paid weekly
- Access to Spire Healthcare pension
- Access to Blue Light Card discounts
- Free uniform
- Free DBS
- Full induction, including mandatory training updates
- Opportunities for further training and progression into permanent posts
- Knowledge, support and guidance through your recruitment journey from Spire’s specialist Resourcing Team
- Employer and employee contributory pension with flexible retirement options
- ‘Spire for you’ reward platform - discount and cashback for over 1000 retailers
Please see the attached benefits leaflet for more information.
Our Values
We are extremely proud of our heritage in private healthcare and of our values as an organisation:
- Driving clinical excellence
- Doing the right thing
- Caring is our passion
- Keeping it simple
- Delivering on our promises
- Succeeding and celebrating together
“Spire Healthcare is a leading independent healthcare group in the United Kingdom, running 38 hospitals and over 50 clinics across England, Wales and Scotland. It provides diagnostics, inpatient, day case and outpatient care, operates a network of private GPs and provides workplace health services to over 800 corporate clients. It also delivers a range of private and NHS mental health, musculoskeletal and dermatological services.”
Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference, it’s their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.
Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications
