Working as part of the multidisciplinary team staff provide a wide and varied range of Housekeeping/laundry services which support Clinical Services throughout Ayrshire Hospice in line with NHS Scotland National Cleaning Services Specification to fulfil Healthcare Improvement Scotland Standards which maintain a clean, safe working environment.
The housekeeper/laundry assistant work as part of the multidisciplinary team carrying out a high-quality person centred and safe linen service and contributing to the operation and cleanliness of the organisation. The laundry service is provided as part of the wider housekeeping service function.
Main Responsibilities
Housekeeping:
To carry out all housekeeping duties to a high standard of cleanliness to include:
Ensure sufficient, high quality housekeeping services are provided within designated time-scales to meet required Standards of Cleanliness
Compliance with agreed Infection Control Guidelines for Housekeeping Staff to reduce the risk of cross-contamination.
To be responsible for the safe and economical use of equipment and materials, reporting all deficiencies to the Housekeeping Manager.
Follow all guidance and training on safe working practices to ensure personal health and safety and that of others, exercising a duty of care.
To undertake Mandatory Training including Infection Control and the correct use of equipment and materials.
Support the induction of new team members by promoting good practice and adhering to safe systems of work.
Actively promote the importance of good housekeeping practices amongst all patients, staff and visitors.
Dedicated approach to cleaning and any other duties, including with pre-agreed schedules and frequencies to demonstrate motivation and enthusiasm.
Routine and terminal cleaning of areas contaminated by infection as per Infection Control Policy
Ensure personal appearance, behaviour and cleanliness is exemplary at all times in order to promote high standards and confidence in the services.
Flexible approach and understanding of circumstances which may occur requiring change in routine thus demonstrating co-operation and ensuring continuity of the service.
Check curtains/screens for necessary washing or repair, change and re-hang as necessary.
Safe use and storage of equipment and supplies.
Disposal of waste in accordance with Organisational Waste Management Policy.
Report all pest infestation, faults/malfunctioning equipment and repairs required within housekeeping or public areas to the Estates team or Catering & Housekeeping Manager.
Laundry:
The post holder must be flexible and adaptable to fulfil the following tasks:
Laundering of all linen, maintaining a high standard processed through the use of industrial washing machines and dryers, including soiled and infected linen.
Laundering of patient’s personal clothing when required and returning laundered clothing to the patient.
Recording information regarding items requiring mending and storing in designated place.
Restocking of linen cupboard/patient’s rooms.
To be responsible for the safe and economical use of equipment and materials, reporting all deficiencies to the Catering & Housekeeping Manager.
Follow all guidance and training on safe working practices to ensure personal health and safety and that of others, exercising a duty of care.
To undertake Mandatory Training including Infection Control and the correct use of equipment and materials.
Person Specification
Requirement: Essential/Desirable, Assessment (Application/Interview)
Education / Qualifications
Basic Education & Literacy Essential (A)
Knowledge/Experience
Previous Experience of Housekeeping/Laundry Duties Essential (A/I)
Experience within a Healthcare Setting Desirable (A/I)
Awareness of COSHH and Health & Safety Regulations Desirable (A/I)
Awareness of Infection Control Regulations Essential (A/I)
Ability/Skills
Attention to Detail Essential (I)
Ability to Follow Instruction Essential (I)
Time Management Skills Essential (I)
Ability to Adapt and Work Effectively as Part of a Team Essential (I)
Personal Qualities
Motivated Essential (I)
Positive Attitude to Work Essential (I)
Trustworthy Essential (I)
Honest Essential (I)
Closing Date
Tuesday 7th July (please note this advert may close early if a high volume of applications is received).
Interview Date & Location
TBC
35-37 Racecourse Road, Ayr, KA7 2TG

Ayrshire Hospice is an experienced source of outstanding quality care and services which helps those with any life-limiting illness.
Care is provided where there is no cure for the condition, but which improves the quality of each day for people who have a limited time to live.
We help adults throughout Ayrshire & Arran with life-limiting illness such as cancer, neurological conditions, end stage heart failure and lung disease.
Ayrshire Hospice is not just a building - it is a way of caring for people. We help people to live as actively as they can to the end of their lives - however long that may be, where ever that may be.
We provide care in a number of places including people’s own homes, hospitals and care homes as well as in our purpose built day care and in-patient units. We not only take care of people’s physical needs but look after their emotional, spiritual and social needs too. Family members, close friends and carers are also supported both during a person’s illness and in bereavement.
Hospice services are free of charge and are available to patients over 16 years of age throughout Ayrshire & Arran. The funding of these services does, however, require extensive, on-going fundraising and NHS support to exist.
During 2015-16, it cost almost £7.4million to run all hospice services, including clinical, fundraising and support services - equating to approximately £20,000 per day. Against this, £7.9million was raised with £4.8 million being raised through voluntary donations including over £1 million in bequests and legacies left to the hospice by people in their Wills, which was closely followed by donations and gift aid as the next highest income stream of over £942,000. NHS Ayrshire & Arran provided partnership funding of over £2.7 million.
The hospice is a registered charity (SC011390).