Priory

Bank Healthcare Assistant

Priory  •  £13/hr  •  Onsite  •  17 days ago
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Job Description

Bank Healthcare Assistant

Application Deadline: 30 June 2026

Department: Healthcare Assistants and Support Workers

Employment Type: Bank

Location: Cleveland House

Compensation: £13.75 / hour


Cleveland House is looking to recruit a Healthcare Assistant to join the team. This is a bank role.

Cleveland House is located in Banks, Southport, in the west of Lancashire. It offers residential support for 32 males and females with an acquired brain injury (ABI), progressive neurological condition (PNC) and associated physical health needs. We are located on a residential housing estate.

What you'll be doing

You’ll be part of a dedicated and compassionate team, all working together to ensure the smooth running of the service. Whether you're assisting with day-to-day operations, supporting with care requirements, keeping things organised, or ensuring our spaces are well looked after, your support plays an important part in creating a positive experience for those who live and work here.

  • Develops and maintains a good professional relationship with patients, colleagues and visitors responding promptly and courteously to requests and enquiries.
  • Help promote and maintain an environment conducive to meeting the needs of the patient / relatives and carers.
  • Ensure service users are gaining a quality service that is value for their money.
  • To receive and convey information from telephone or personal enquiries in a courteous manner and ensure all persons visiting the ward are greeted and assisted in a welcoming and supportive manner.

You can find additional information in the attached job description.

What you'll bring to the role

Our work is rewarding but can be challenging, so resilience is key. No two days are the same! Your natural empathy will help you support others through both the highs and lows.

The ideal candidate will be reliable, friendly, and caring, with a genuine passion for helping service users achieve their everyday goals, including providing personal care. They will actively support in-house activities and hobbies, be attentive, and inspire individuals to reach their full potential. Additionally, they will be resilient and capable of supporting service users in managing behaviours that challenge.

What we will give you in return

We want you to succeed at Priory and thrive in your role. You will be well supported with regular career conversations. We also offer full training and numerous pathways into leadership and qualified clinical positions to help you shape your career with us.

  • Pension enrolment
  • Access to development opportunities
  • Refer a friend bonus
  • DBS paid for

Shortlisting may begin upon receipt of applications, and the Recruiting Manager may close the vacancy early if enough suitable candidates are identified.

Priory

About Priory

Priory is the leading independent provider of mental health and adult social care in the UK.

We support 26,000 people a year to move towards a healthier future so they can live their lives as fully and independently as possible.

We treat more than 70 conditions, including depression anxiety, addictions and eating disorders, as well as children’s mental health, across our nationwide network of sites.

We also support autistic adults and adults with a learning disability, Prader-Willi Syndrome and brain injuries, as well as older people, within specialist residential care and supported living facilities.

With over 13,000 colleagues working at Priory, we have a long and prestigious history, and an unrivalled reputation for making a real and lasting difference to the lives of every individual in our care.

Priory is part of MEDIAN Group, a leading pan-European provider of mental health, specialist care and rehabilitation services, focussed on restoring quality of life through effective, evidenced and data-driven care.

Industry
Healthcare & Social Services
Company Size
5,001-10,000 employees
Headquarters
, GB
Year Founded
Unknown
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