Job Description

BANK CARD INTERN

Real work. Real responsibilities. Real opportunities to learn from the best in the business. That’s what our internships offer. There is no better way to explore a career in banking than working as an intern in one of the many Fidelity departments. Think this is the field for you? There’s only one way to find out. Apply today.

The candidate for this role will be responsible for:

• Review, document, and standardize operational procedures across the department
• Ensure all procedures follow a consistent format, style, and level of detail
• Verify that documented procedures accurately capture each step of the process and are easy for others to understand and follow
• Work with subject matter experts to clarify processes and update documentation as needed
• Identify gaps or inconsistencies in existing procedures and recommend improvements

Requirements for this position include the following:

• Excellent written communication and editing skills with strong attention to grammar, formatting, and detail.
• Ability to translate complex processes into clear, concise, step-by-step instructions
• Excellent listening and communication skills with the ability to ask thoughtful questions and collaborate with team members
• High attention to detail and commitment to producing accurate, high-quality work
• Proficiency with Microsoft Office applications, particularly Word, and the ability to work with documentation templates
• Self-motivated, dependable, and able to work independently while meeting deadlines.

EEO/Veterans/Disabled