Job Advert
The role
We are looking for an experienced Administrative Assistant to join the Bank supporting our Bookings Team at Rivers Hospital, based in Sawbridgeworth. As an Admin and Bookings Assisatant you will work as part of the Inpatient Bookings, to support with bookings and enquiries. This is a busy role liaising with patients, consultants and all hospital departments. We need an individual with a professional approach, excellent verbal communication skills, initiative and the ability to work within a team. You must be computer literate – experience with Word and Outlook being essential. Previous use of an Electronic Patient Record system would be an advantage.
Responsibilities:
Liaising with patients by phone & letter
Booking appointments
Liaising with consultants and their secretaries
Managing a Central inbox and actioning queries accordingly
Pre-authorisation for insured patients - contacting patient's insurance companies for pre-authorisation
Ensure worklists are managed in a timely manner
Ensuring timely completion of appointments onto EPR system
Scanning & auditing of patient information
Admin ad hoc
What you will bring with you:
Excellent organisational skills
An excellent standard of computer literacy to include experience in Outlook
High degree of accuracy and attention to detail
Excellent communication skills – written and oral
Ability to work under pressure with set deadlines to process booking appointments
The ability to work within a team
The ability to time-manage
Experience using a Patient Administration System (PAS) would be an advantage
About Us
Ramsay Health Care UK is a well-established global hospital group with over 60 years’ experience. We are a global provider operating in 8 countries with 88,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS.
We love people with a positive, “can do” attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees forms the basis for our success.
We know our people are our greatest asset, our business is growing and we would like you to join us. “The Ramsay Way” culture recognises that people – staff and doctors – are Ramsay Health Care’s most important asset and this has been key to our ongoing success.
We are proud of our ‘Speak Up for Safety’ programme and ensure that the patient is at the heart of everything we do. Join us and have more ‘Time to Care’.
We are committed to equality of opportunity for all.
We value your application and welcome any questions you may have prior to applying. Please be advised that we reserve the right to close our advertisements prior to the announced closing date to ensure a quality recruitment process.
We care. It’s more than what we do, it’s who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964. “The Ramsay Way” culture recognises that our people are our most important asset and this has been key to our ongoing success.
We are committed to equality of opportunity for all. This position is subject to background and DBS checks.
We are proud to support the UK’s Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD’s Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients.
We are committed to safeguarding and promoting the welfare of adults, children and young people at risk. We expect all employees to share this commitment and behave in a way that supports it. All successful candidates will be provided with safeguarding training appropriate to their role.
Ramsay Health Care is a trusted provider of private hospital and healthcare services in Australia, Europe and the United Kingdom.
Every year, millions of patients put their trust in Ramsay, confident in our ability to deliver safe, high-quality healthcare with outstanding clinical outcomes. We operate hundreds of hospitals, day surgeries, primary care clinics, mental health services, diagnostics and imaging centres across eight countries. Ramsay’s integrated health services are also available at home and in the community through personalised cancer and cardiac care, psychology, allied health, virtual monitoring and telehealth.
Ramsay employs more than 90,000 of the best people in healthcare and supports a wide range of teaching, training and research. We are guided by our longstanding purpose of ‘people caring for people’ and driven by our vision to be a leading healthcare provider of the future.
