Job Description

Bank Admissions Officer

Department: Site Support Roles

Employment Type: Bank

Location: Priory Hospital Altrincham

Compensation: £12.71 / year

Description

Priory Hospital Altrincham

£12.71 per hour

Bank Hours

Priory Hospital Altrincham has an opportunity for a Bank Admissions Officer to join our team. This is a bank position of 0 hours per week.

Located in South Manchester, Priory Hospital Altrincham is set within a beautiful Grade II listed building, providing the perfect setting for you to focus on your recovery.

What you'll be doing

You’ll be part of a dedicated and compassionate team, all working together to ensure the smooth running of the service. Whether you're assisting with day-to-day operations, supporting with care requirements, keeping things organised, or ensuring our spaces are well looked after, your support plays an important part in creating a positive experience for those who live and work here.

• Manage patient admissions administration, ensuring all required paperwork is completed accurately and patient records are kept up to date on Priory database systems.
• Welcome new patients and their families, completing admission documentation and collecting any applicable self-funding payments.
• Liaise with internal teams, local unit personnel and external organisations to ensure appropriate funding is agreed and in place before admission.
• Monitor patient funding arrangements using internal systems, escalating any cases where funding is running out to the relevant Senior Management team.
• Handle internal and external admissions enquiries, maintain confidential financial and patient records, and ensure documentation is correctly filed to support financial audits and efficient administrative processes.

You can find additional information in the attached job description.

What you'll bring to the role

Essential for the role

• Good working knowledge of Microsoft Excel and accurate data entry.
• Strong organisational skills, with the ability to manage admissions paperwork and maintain accurate records.
• Good communication skills, with the confidence to liaise with patients, families, colleagues and external organisations.
• Ability to handle confidential patient and financial information with care and discretion.
• GCSEs at grades A–C or equivalent.

The following experience would be beneficial

• Previous experience in an administrative, customer service or clinical role.
• Experience processing paperwork, maintaining databases and managing confidential records.
• Experience liaising with external organisations to obtain funding approvals or financial guarantees.
• Experience handling enquiries and supporting people in potentially challenging or sensitive situations.
• Experience with financial administration, payment collection or preparing documentation for audits.

What we will give you in return

We want you to succeed at Priory and thrive in your role. You will be well supported with regular career conversations. We also offer full training and numerous pathways into leadership and qualified clinical positions to help you shape your career with us.

• Pension enrolment
• Access to development opportunities
• Refer a friend bonus
• DBS paid for

Shortlisting may begin upon receipt of applications, and the Recruiting Manager may close the vacancy early if enough suitable candidates are identified.