BANAMEX • Analista Senior de Gestión Operativa, Reporteo y Gobierno de ProcesosC11 - Ciudad De Mexico

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

The IT Business Intermediate Analyst is an intermediate-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.

Responsibilities:

• Formulate and define systems scope and project objectives through research activities and provide guidance to new or lower level analysts
• Analyze business client needs, document requirements and new technology, and derive test cases
• Define and analyze enhancements and assist in redesigning business processes and process automation
• Prepare reports, metrics and presentations and exchange ideas/information in a concise and logical manner between business units and IT
• Identify risk and consider business implications of the application of technology to the current business environment
• Test systems to ensure projects meet requirements and identify system problems to develop solutions based on analyses
• Resolve problems by translating business requirements into technical solutions and identifying and selecting solutions through the application of acquired technical experience and precedent
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 2-5 years of relevant experience
• Experience in data analysis with intermediate/advanced Microsoft Office Suite skills
• Knowledge of applicable business systems and industry standards
• Proven analytical, data analysis, organization and presentation skills
• Demonstrated ability to manage a diverse project portfolio
• Consistently passionate for research, ideation and exploration with understanding of business analysis procedures and concepts
• Consistently demonstrate clear and concise written and verbal communication
• Proven ability to work independently and in a team with understanding of how collaboration accomplishes objectives

Education:

• Bachelor's degree/University degree or equivalent experience

Conocimientos avanzados y comprobables en Excel (macros, Formulas), Confluence, Jira y reporteo.

Conocimientos de finanzas, gestion de proveedores, deseable gestión de proyectos.

Habilidades de comunicación y colaboración.

Auto aprendizaje y adaptable al constante cambio en la organización, procesos y herramientas,

Deseable conocimientos den Copilot

La descripción de funciones no es limitada a lo mencionado aqui y puede cambiar segun los compromisos del grupo

Responsabilidades y Requisitos

• Dominio avanzado y comprobable de Microsoft Excel, incluyendo desarrollo y mantenimiento de macros, fórmulas complejas, análisis de datos y generación de reportes.
• Experiencia en el uso de herramientas de colaboración y gestión como Confluence y Jira para documentación, seguimiento de iniciativas y administración de actividades.
• Conocimientos en finanzas y gestión de proveedores, incluyendo seguimiento de presupuestos, control de gastos y coordinación con proveedores internos y externos.
• Deseable experiencia o conocimientos en gestión de proyectos, participando en el seguimiento de planes de trabajo, riesgos, dependencias y entregables.
• Excelentes habilidades de comunicación, colaboración y trabajo en equipo, con capacidad para interactuar con diferentes áreas de negocio y tecnología.
• Alta capacidad de autoaprendizaje, adaptación al cambio y disposición para adoptar nuevas herramientas, procesos y metodologías dentro de la organización.
• Deseable conocimiento y experiencia en herramientas de Inteligencia Artificial y Microsoft Copilot, aplicadas a la productividad y automatización de tareas.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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