Job Description

As a Sales and Client advisor, you will significantly contribute to the store KPI's, team culture and exceptional customer service by providing Balenciaga' signature to all internal and external clients, support the management team and represent Balenciaga' brand and image.

About us

Founded by Spanish-born Cristóbal Balenciaga in 1917 and established in Paris in 1937, the original House of Balenciaga defined modern couture with its many innovations to form and technique. Today it continues to uphold the vision of the House through boundary-pushing collections including women’s and men’s ready-to-wear, accessories, and objects d’art. The brand’s unprecedented interactions with the expanding digital realm, material developments, and today’s social responsibilities keep it at the forefront of modernity.

In 2021, Balenciaga’s 50th Couture collection—the House’s first since its founder retired in 1968 – reintroduces a standard of cutting-edge elegance. From October 2015 to July 2025, Demna designed both men’s and women’s collections as the Artistic Director. In July 2025, Pierpaolo Piccioli was appointed Creative Director of Balenciaga.

Your opportunity

As a Sales and Client advisor, you will significantly contribute to the store KPI's, team culture and exceptional customer service by providing Balenciaga' signature to all internal and external clients, support the management team and represent Balenciaga' brand and image.

How you will contribute

• Working toward and achieving daily and monthly KPI's

• Act as a “host” for your customer. Consistently strengthening and building strong client relationships

• Develop and maintain a broad product knowledge and provide exceptional client servicing

• Display BALENCIAGA' core values; Optimism, Pragmatism, Desirability, Responsibility, Fearlessness, Sustainability, Inclusivity

• Replenish stock, maintain high standards of merchandise and ensure quality control when handling products

• Maintain store cleanliness and tidiness, grooming and appearance of all areas, respecting the visual merchandising standard

• Follow process', procedures and compliance measures

Who you are

• Prior experience in a multinational brand environment, with related experience is highly desirable

• Sound knowledge in fashion trends and brand awareness

• A desire to learn continuously, collaborate and be a part of the team

• Ability to excel in a fast paced environment

• Excellent client relationship building and communication skills

• Sound knowledge and skill with; Microsoft Suite, POS systems, various CRM programs

Why work with us?

This is an exciting opportunity to contribute to the Balenciaga philosophy and become a part of a team that offers possibilities to learn and grow.

Balenciaga is committed to thriving and catering to your professional development within the House, and Kering group.

We empower leaders to create, build and sustain high performing teams that excel in execution. We guide every employee to reach their full potential in a stimulating and fulfilling workplace environment.

Diversity Commitment

Balenciaga is committed to fostering a diverse workforce. We believe that diversity in all its forms - gender, age, nationality, culture, disability, sexual orientation… - enriches the workplace and our client experience. As an Equal Opportunity Employer, we welcome all applications and select our talents based on competencies and in alignment with our brand behaviors. Setting people for success is what we live for. It is part of our interview process to discuss with you how to excel in our company.

Job Type

Regular

Start Date

2026-06-30

Schedule

Full time

Organization

BALENCIAGA AUSTRALIA PTY LTD