Job Description

About us

Founded by Spanish-born Cristóbal Balenciaga in 1917 and established in Paris in 1937, the original House of Balenciaga defined modern couture with its many innovations to form and technique. Today it continues to uphold the vision of the House through boundary-pushing collections including women’s and men’s ready-to-wear, accessories, and objets d’art. The brand’s unprecedented interactions with the expanding digital realm, material developments, and today’s social responsibilities keep it at the forefront of modernity.

In 2021, Balenciaga’s 50th Couture collection—the House’s first since its founder retired in 1968 – reintroduces a standard of cutting-edge elegance. From October 2015 to July 2025, Demna designed both men’s and women’s collections as the Artistic Director. In July 2025, Pierpaolo Piccioli was appointed Creative Director of Balenciaga.

We are currently seeking a Department Manager who will report to the Store Manager.

Your opportunity

You will oversee and be responsible for implementing a clienteling mindset among your team in order to guarantee the quantitative and qualitative goals. You will behave as a brand ambassador and a proactive sales professional, operate according to the goals and processes fixed by the Store and Associate Store Director.

Your opportunity

You will oversee and be responsible for implementing a clienteling mindset among your team in order to guarantee the quantitative and qualitative goals. You will behave as a brand ambassador and a proactive sales professional, operate according to the goals and processes fixed by the Store and Associate Store Director.

How you will contribute

• Implement action plans defined with the Store director and ensure follow-up
• Communicate high quality relevant feedback and act as a bridge between Store Director and Store team
• Create and maintain a positive and motivating work environment
• Identify and develop the strengths of each store team member, supporting professional growth through training and coaching approach
• Ensure Balenciaga Signature and Client experience are executed and consistent over time
• Ensure that all the processes are in compliance with legal, safety, internal requirements, sustainability, HR and stock organization

Who you are

• Proven successful experience on selling and managing sales teams
• Inclusive leadership style and excellent organizational skills
• Adaptability, persuasiveness, risk-taking & dynamic
• High sensitivity to clients’ experiences and loyalty
• Good command of both spoken and written English and Chinese
• Good PC skills such as MS Office and other digital tools

Why work with us?

This is an exciting opportunity to contribute to the Balenciaga philosophy and to become part of a team that offers possibilities to learn and grow.

Balenciaga is committed to thriving your professional development within the House or in the Kering group. We empower leaders to create, build and sustain high performing teams that excel in execution. We guide every employee to reach their full potential in a stimulating and fulfilling workplace environment.

Diversity Commitment

Balenciaga is committed to fostering a diverse workforce. We believe that diversity in all its forms - gender, age, nationality, culture, disability, sexual orientation… - enriches the workplace and our client experience. As an Equal Opportunity Employer, we welcome all applications and select our talents based on competencies and in alignment with our brand behaviors. Setting people for success is what we live for. It is part of our interview process to discuss with you how to excel in our company.

Job Type

Regular

Start Date

2025-12-30

Schedule

Full time

Organization

Balenciaga Thailand