Hansen's IGA Markets

Bakery Associate

Hansen's IGA Markets  •  Elkhorn, WI (Onsite)  •  2 months ago
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Job Description

Job Location: Elkhorn, WI 53121
Position Type: Full Time
Job Shift: Day

The Bakery Associate is responsible for delivering “best in class” customer service to all guests at the bakery counter and on the sales floor. The Bakery Associate is responsible for packaging, pricing and labeling bakery products for the case and the sales floor, ensuring shelves are stocked and rotated and the department is clean and well organized.
Duties & Responsibilities
- Serve customers in the Bakery Department while modeling Hansen’s IGA Markets culture and providing “best in class” customer service, which includes, greeting, engaging, delighting and thanking every guest for their business
- Answer questions regarding bakery products and ingredients
- Assist customers in selecting bakery products and offer suggestions as needed
- Fill and maintain the bakery case
- Package, price and label items for the sales floor
- Stock and rotate bakery products on the sales floor
- Take and fulfill bakery and deli orders via phone and in person
- Complete daily cleaning duties in the Bakery Department
- Assist Bakers with pouring batter, panning bakery items and preparing product for baking as needed
- Assist with the training and mentoring of new associates in the Bakery Department
- Maintain a clean and safe work environment by adhering to safety/sanitation regulations and procedures
- Assist with all other Bakery Department duties as needed

Qualifications

Required Qualifications
- Must be a minimum of 18 years of age due to required operation of bakery equipment
- Eagerness to interact with customers
- Strong sense of team – ability to anticipate the needs of the team
- Ability to work at a fast paced and efficient manner
- Ability to take initiative and make decisions independently regarding department needs and priorities, under general supervision
- Excellent time management, prioritization and organization skills
- Ability to stand, walk, lift, bend, push/pull for extended periods of time
- Ability to lift to 50 pounds
Hansen's IGA Markets

About Hansen's IGA Markets

In July of 1968, Leo Hansen completed his schooling in Madison. With his new bride, Rosemary, he sold their house and they moved back to his hometown of Bangor. With the $5,000 they made from selling their home plus a $5,000 loan from his brother, John, they bought two stores in Bangor. One of the stores was sold. The other store was a 1,500 square foot Smith’s Grocery Store that was developed into the first Hansen’s IGA. This began Hansen’s IGA’s history.

Today the company is managed by Leo and Rosemary’s sons Nick and Greg Hansen, and Greg’s wife Kari Hansen. Greg and Kari have been involved in various aspects of the business for over 25 years and Nick has been with the business for over 10 years.

Over the last 50 years, Hansen’s IGA has expanded to include 14 grocery stores located in friendly hometowns throughout Western Wisconsin, with the furthest outlying store located up north in Washburn. Our team members have grown to over 750 strong. We have seen success not only in this growth, but also in business operations and cultural development.

Hansen’s IGA is known for our excellent homemade brats from our smokehouse, double smoked hams for the holidays, and an excellent meat selection. Our smokehouse in Bangor has consistently won awards over the last 20 years. Hansen’s IGA was awarded the 2019 IGA Innovation Award for our smokehouse operation, which only 17 IGA retailers throughout the World have the honor of receiving. Our holiday double smoked hams are a signature item which brings in customers from all over the state during the holiday seasons. Our Meat Department has good old-fashioned Meat Cutters to ensure that our meat selection is of the highest quality for our customers.

Industry
Food & Beverage
Company Size
11-50 employees
Headquarters
Bangor, WI
Year Founded
1968
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