Job Description

• Supervise lead agents; allocating bag room lead agents as needed
• Supervise the safe moving of cargo and baggage on and off aircraft and transporting it between aircraft, outbound bag room, airport terminals, air cargo facilities, and other aircraft
• Frequent bending, stretching push/pulling, stacking and kneeling in small, confined locations
• Read, interpret, and complete aircraft weight and balance load sheets, hazardous material identification labels, aircraft loading manifests, baggage and cargo routing tags
• Responsible for safe receipt and dispatch of assigned flights, which includes load integrity and safety compliance
• Complete shift reports and sign timecards
• Ensure baggage personnel adhere to established company safety regulations
• Prepare disciplinary incident and or termination reports as needed for violations of company policy
• Assist in the preparation of performance evaluation forms
• Assist in the baggage handling area
• May occasionally operate various pieces of ground support equipment
• Trains employees during the on-the-job training and/or airline specific training or assigns employees to work with experienced agents
• Required to attend mandatory training imposed by the Company and Airlines as per job role
• Performs other duties that may be assigned

Safety, Security, and Compliance

All employees must have a responsibility and duty whilst at work to:

• Take reasonable care for the health and safety of themselves and of others who may be affected by their actions or omissions whilst at work
• Fully versed in International Aviation Safety and Security standards and passionate about promoting them within the organization
• Co-operate with their manager/supervisor to allow them to perform or comply with any legal requirements imposed on the company
• Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, safety, or welfare reasons
• Inform their manager/supervisor of any work situation, equipment or activity that represent a serious or immediate danger to health and safety
• Report any hazards, near misses, incidents, accidents, or dangerous occurrences to their manager/supervisor, who will then follow the procedures
• Carry out work in accordance with information and training provided and any specific workplace health and safety rules or procedures
• Fully understand the company health and safety polity
• Attend training courses as may be arranged by the company

Knowledge, Skills and Abilities

• Ability to learn quickly
• Ability to understand and carry out oral and written instructions and request clarification when needed
• Strong interpersonal skills
• Ability to work as part of a team
• Ability to build relationships