Job Description

The Baggage Handler is responsible for assisting airline passengers with proper handling, processing, and transportation of their luggage. Meet all arrivals as scheduled and assist passengers at baggage claim. Bilingual Required

Benefit Information: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Front Line Team Members |

A good job for someone just entering the workforce or returning to the workforce with limited experience and education. ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply.

Loading, unloading, carrying or otherwise transporting passenger luggage to and from specified areas.

Assist in proper handling of over-sized, unusually shaped luggage including skis, dog kennels and strollers.

Ensure passenger luggage is placed safely on the baggage handling system.

Adhere to all airport and government policies and regulations.

Ability to effectively communicate with passengers, co-workers, shift coordinators, managers, and security personnel.

Determine flight departure times and connecting carriers based on customer tickets

Screen all passengers transferring between airlines prior to placing baggage on the return belts

Ensure baggage tags are correct

Direct and assist passengers with short-checked bags

Handle misplaced or lost baggage claims and provide reports to carriers

Evaluate customers' needs concerning airline locations

Comply with all client and/or site security requirements and processes

Coordinate assignments with dispatchers and gate Agents, if necessary

Complete thorough Incident Reports

Must be 18 years of age or older

• No high school diploma, GED or college degree required

• No experience required and on the job training provided

Preferred:

• Must be able to communicate with basic English language

• One (1) year of customer service experience preferred