Job Description

To assist in the handling and transportation of baggage as needed by Supervisor(s).

QUALIFICATIONS:
A. EDUCATION AND EXPERIENCE

• High School diploma or equivalent.
• Previous airport and/or customer service experience preferred.
• Previous baggage handling experience preferred.
• Must be 18 years of age or older.
• Must have a reliable telephone and transportation.

B. PERSONAL AND PHYSICAL REQUIREMENTS

• Must be able to work inside and/or outside in all weather conditions if requested. (Mostly indoor work)
• Treat all information as confidential.
• Poses the tact to deal effectively with Clients, Passengers, Employees and the Public.
• Must be able to sit, stand, lift, and/or bend throughout shift.
• Must be able to push, pull, lift, carry, and/or hold at least 70 lbs.
• Must be able to perceive colors to match tags.
• Must pass pre-employment and random drug tests.
• Must be able to read, write, understand and carry out instructions in English both verbal and written.
• Must meet necessary requirements to obtain a security sensitive identification badge.
  

C. PERFORMANCE RESPONSIBILITIES:

• Assist in the handling and transportation of baggage as directed.
• Actively participate in the Safety Management System (SMS)
• Transport checked baggage from one location to the appropriate location.
• Attend and pass re-current training as required.
• Must be familiar with all FAA/Airline/Company regulations.
• Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs.
• Project a positive image and respond to inquiries from airlines, staff and public in a courteous manner.
• Attend meetings and inservices as required.
• Utilize appropriate communications channels and maintain records, reports and files as required.
• Must be attired in proper uniform or business attire as directed by company officials and identification must always be visible.
• Adhere to company policies and procedures and participate in achievement of company objectives.
• Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner.
• Perform other duties as requested