Job Description
We are seeking an experienced and highly organized Badging Manager to lead and oversee all badging operations supporting employee onboarding and credential renewals. This role is responsible for managing the end-to-end badging process, ensuring full compliance with regulatory requirements set by Customs and Border Protection (CBP) and driving operational efficiency across the function.
Compensation: $45,000 - $84,500 per year salary (U.S. Dollars)
The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.
Schedule: Weekdays with some weekends from 8:30AM - 5:00PM EST.
- Team Leadership & Oversight
- Manage, train, and support badging administrators and coordinators.
- Assign workloads, monitor productivity, and ensure timely completion of all badging activities.
- Serve as the primary escalation point for complex or sensitive badging issues.
- Process Management & Compliance
- Oversee the preparation and submission of badging paperwork for new hires and renewals.
- Ensure all documentation meets CBP, MWAA, and TSA regulatory requirements.
- Maintain compliance with airport security protocols, including SIDA badge issuance and renewals.
- Conduct regular audits to ensure accuracy, completeness, and compliance of all badging records.
- Operational Coordination
- Manage the end-to-end badging process, including document collection, verification, submission, fingerprinting, and badge issuance.
- Coordinate scheduling for applicant appointments, fingerprinting, and badge pickups.
- Serve as the primary liaison with CBP, MWAA, and other regulatory agencies.
- Systems & Data Management
- Oversee the maintenance of applicant profiles in systems such as QuickBase.
- Ensure data integrity, accuracy, and timely updates across all badging records.
- Generate reports and track key metrics related to badging volume, turnaround time, and compliance.
- Continuous Improvement
- Identify process improvement opportunities to enhance efficiency and reduce errors.
- Develop and implement standard operating procedures (SOPs) and best practices.
- Ensure the team is trained on evolving regulations, tools, and procedures.
- Confidentiality & Risk Management
- Ensure all sensitive and confidential information is handled securely and in compliance with data privacy requirements.
- Mitigate risk by enforcing strict adherence to security protocols and documentation standards.
- Bachelor’s degree or equivalent work experience preferred.
- 3–5+ years of experience in badging, credentialing, onboarding operations, or a related administrative function.
- Prior leadership or supervisory experience required.
- Strong knowledge of airport badging processes, CBP, TSA, or similar regulatory requirements preferred.
- Proficiency in database and document management systems (QuickBase experience a plus).
- Exceptional organizational and problem-solving skills with strong attention to detail.
- Excellent communication and stakeholder management skills.
- Ability to manage multiple priorities in a fast-paced, compliance-driven environment.
Ideal Candidate Will Be
- A proactive and strategic leader who can both manage daily operations and drive improvements.
- Highly detail-oriented with a strong compliance mindset.
- Comfortable making decisions and handling escalations in a regulated environment.
- A strong collaborator who can work cross-functionally with internal teams and external agencies.
- Reliable, accountable, and capable of meeting strict deadlines while maintaining accuracy.
ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.
ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.
ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.
ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.
ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you’ll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you’re looking for a frontline or professional position, you can find post-military career opportunities across ABM.
ABM directs all applicants to apply at
www.abm.com/careers ABM does not accept unsolicited resumes or submissions outside of this portal. Applicants should submit their application by clicking Apply Now.
