Job Description

Job Location: Statesville ReStore - Statesville, NC 28625
Position Type: Full-time, Non-Exempt
Job Shift: Rotating - Sunday through SaturdayBackroom Supervisor
Habitat for Humanity ReStore – Statesville, NC
Pay Rate: $19.50/hour | Full-Time | Mission-Driven Career Opportunity
Join Habitat Charlotte Region, one of the leading affordable housing nonprofits in the area, as we partner with hundreds of families each year to provide affordable homeownership, home preservation, and financial literacy training. As a Backroom Supervisor in our ReStore, you’ll play an essential role in ensuring our store operations run smoothly while supporting our mission of a world where everyone has a safe and affordable place to live.
Why Join Habitat?
- Competitive salary and benefits
- Industry-leading healthcare, dental, vision, and flexible spending accounts
- Generous PTO supporting work/life balance
- Career development and promotion opportunities
- Casual, team-oriented work environment
- Retirement planning with a 403(b) and 3% organizational match
What You’ll Do
- Research, ticket, and move merchandise to the sales floor safely and efficiently
- Collaborate with store leadership on prioritization, timing, and placement of donations
- Coordinate with donation drivers for proper loading and placement
- Ensure merchandise and donations are handled safely and promptly
- Assist with receiving items and managing the receiving dock as needed
- Supervise employees, volunteers, and customers while maintaining a safe, clean environment
- Lead and motivate staff and volunteers to provide outstanding customer service
- Document and conduct corrective action as necessary
- Serve as a key-carrying supervisor, opening and closing the store independently, including cash handling procedures
- Operate the cash register periodically, as needed
- Represent Habitat positively to all donors, customers, volunteers, and the public
- Maintain reliable attendance, a presentable appearance, and adherence to all Habitat policies

Qualifications
Education/Skills:
- Basic computer skills
- Basic math or POS experience
- Strong verbal and written communication skills
- Management and Customer Service experience
- Show initiative
Physical Requirements:
- Ability to stand for extended periods of time
- Ability to move merchandise throughout the store
- Ability to perform repetitive movements over long periods of time
- Ability to lift 50lbs. without assistance, 70 lbs. with assistance
- Ability to work flexible schedule, including evenings, Saturdays, and periodic holidays
- Ability to obtain Forklift Certification and operate a forklift on a regular basis
- Ability to climb steps to Forklift cab
Internal Interactions: Habitat Staff
External Interactions:
- Customers
- Volunteers
- Donors
- Homeowners
Level of Authority:
- Requires minimal supervision
- Ability to engage and motivate staff as well as hold team members accountable in conjunction with store management
- Report to the Store Manager
Estimated Time Commitment: 40+ hours/week. Rotating Monday-Sunday work week. Shifts scheduled based on the needs of the store, between the hours of 8:00 AM and 7:00 PM.
Habitat for Humanity of the Charlotte Region is an Equal Opportunity Employer and a drug-free workplace. A pre-employment drug screen and background check is required.
Habitat for Humanity of the Charlotte Region program funding often includes federal funding and this role may support federally funded activities. People qualifying as Section 3 residents per Section 3 of the HUD Act of 1968 (12 U.S.C § 1701u) and its associated regulations (24 C.F.R. Part 75) are encouraged to apply. Information on Section 3 qualifications and certification material available upon request.