Job Description

The Background Screening Administrator is responsible for performing comprehensive background checks and due diligence activities on all new hire applications & renewals as is required for the issuing and control of AICs.

The role operates as a first line intake and verification function, ensuring that all required checks, documentation, and validations are completed accurately and in line with policy, regulatory requirements, and internal controls before cases are progressed for authorisation. A focus on providing excellent candidate support and guidance is key.

The role involves high-volume, repetitive case processing requiring sustained attention to detail and consistency over prolonged periods.

The role will require collaboration and reporting to both internal and external stakeholder including, but not limited to, the Central Processing Organisation (CPO), Talent Acquisition team, Internal and External Auditors and Regulatory Authorities.

Core Responsibilities:
• Deliver end-to-end background screening (ID checks, documentation, risk assessments)
• Provide clear guidance and high-quality support to candidates and stakeholders
• Act as the main contact for candidate queries, ensuring a positive experience
• Review and validate documentation for accuracy and completeness
• Identify and resolve discrepancies; escalate where needed
• Prepare clear, structured cases for Authorised Signatory review
• Manage multiple cases to meet SLA and KPI targets
• Collaborate with internal teams and external providers
• Maintain accurate records in relevant systems/applications

Governance & Compliance:
• Ensure compliance with SOPs, policies, and regulatory requirements
• Adhere to GDPR and data protection standards
• Apply consistent documentation and naming conventions
• Escalate risks, issues, and policy breaches appropriately
• Maintain audit-ready records and case histories
• Support audits and continuous improvement of controls and SOPs
• Monitor SLA/KPI performance from a compliance perspective
• Achieve Key Performance Indicators and SLA targets, balancing productivity with strict accuracy and compliance requirements
• Complete required training and maintain regulatory knowledge
• Support other administrative duties as required

Experience
• Minimum of 2 years relevant business administration experience in a high volume, fast paced operation.
• Previous experience in a compliance, onboarding, verification, or risk based role
• Experience performing structured reviews, background checks, or documentation validation
• Experience working within controlled processes and adhering to defined procedures
• Exposure to regulated or audit driven environments is desirable

Skills
• Excellent Analytical skills, Problem Solving mindset and Attention to detail.
• Strong analytical and problem-solving skills with attention to detail
• Customer-focused with excellent service delivery mindset
• Effective communicator with strong stakeholder engagement skills
• High integrity and professionalism in handling sensitive information
• Ability to identify risks, inconsistencies, and issues
• Strong organisation and time management; able to manage multiple tasks
• Follows procedures while applying sound judgement
• Comfort working within strict regulatory frameworks with low ambiguity
• Works effectively both independently and in teams
• Comfortable with systems, tools, and structured workflows
• Adaptable, motivated, and flexible approach to work
• Aligned to organisational values and behaviours

Education & Qualifications
• Minimum of leaving certificate required (or equivalent)

Desirable –
• Third level qualification in Business, or a related field
• Strong proficiency in IT systems including advanced knowledge of Microsoft Office.
• Working knowledge of Airport Security requirements and GDPR.

We're an airport industry leader with operations in four continents and over 3000 employees working together to ensure we deliver the best services for all our customers globally. We are a fast paced, energetic and diverse company. Offering careers that range from IT, Finance, Technical, Airport Operations to frontline security and customer focused roles and many more. Whether you are starting your career or looking for your next move, we have lots of great opportunities to choose from.