Wake County

Background Check & Onboarding Consultant

Wake County  •  Raleigh, NC (Onsite)  •  2 hours ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description

What You'll Be Doing

Do you enjoy solving complex compliance challenges,
interpreting regulations, and building scalable programs that reduce risk while
creating a consistent employee experience?

Wake County is seeking a Background Check & Onboarding
Consultant
to lead and continuously evolve the County’s employment
screening and compliance programs. This role serves as the enterprise subject
matter expert for background screening operations including SBI
fingerprint-based criminal background checks, Criminal History Record
Information (CHRI) handling requirements, Motor Vehicle Record (MVR)
administration, and screening governance.

This is not a transactional HR role.

We are looking for someone who thrives in program
development, policy interpretation, process design, stakeholder consultation,
and compliance oversight while balancing operational excellence with
exceptional customer experience.

What You’ll Do
In this role, you will:

  • Serve
    as the County’s lead consultant and program owner for the State Bureau of
    Investigation (SBI) background screening, employment compliance programs, and
    other types of background checks
  • Manage
    and continuously improve the SBI fingerprint-based background check
    program while ensuring adherence to regulatory requirements and County
    policy
  • Act as
    the trusted advisor for departments, HR partners, leadership, legal
    stakeholders, and external vendors regarding SBI employment screening
    requirements
  • Develop,
    maintain, and operationalize SBI and other SOPs, workflows, controls,
    training materials, and guidance documentation
  • Oversee
    CHRI governance and ensure confidential information is handled according
    to required standards
  • Coordinate
    and monitor CJIS and compliance training requirements for authorized users
    and maintain audit readiness
  • Support
    pre-adverse and adverse action processes through documentation standards,
    consistency reviews, and risk mitigation practices
  • Monitor
    service delivery metrics, turnaround times, trends, audit outcomes, and
    compliance indicators to identify opportunities for improvement
  • Lead
    initiatives that strengthen screening operations through process redesign,
    automation, and system optimization


About Our Team

Wake County Human Resources partners closely with County leadership to deliver innovative, results‑driven, and customer‑focused HR programs and services. With a team of nearly 70 dedicated professionals, we deliver people‑centered, data‑informed HR solutions across the County, spanning Talent Acquisition, Onboarding, Classification & Compensation, Benefits & Wellness, Employee Relations, Organizational Development, Payroll, Operations, Service Center Support, and more.

Our department is consistently recognized for excellence. Through forward‑thinking strategies that serve as industry models, we have helped position Wake County as a national leader in public‑sector HR. Our commitment to innovation and employee wellbeing has earned honors including the Healthiest Employer Hall of Fame and the Agency Award for Excellence

As part of our team, you will have access to a competitive benefits package, which includes a 5% 401(k) contribution and free access to the Employee Health Center. Join us in building a stronger, healthier, and more innovative Wake County.

About Planning & Development Services

Planning & Development Services guides responsible growth in Wake County by administering regulations related to land use, development, and building safety. The department oversees key functions including permitting and inspections, planning and zoning, stormwater, and watershed management. It also collaborates with regional partners and engages the community to support well-planned development throughout the County.


The Basics (Required Education and Experience)

  • Bachelor's degree in Human Resources, Public Administration, Business Administration or related field
  • Four years of experience in HR compliance, background screening, risk management, employment operations, or related work
  • Equivalent education and experience are accepted
  • Please include ALL prior work experience on your application and resume.


Beyond the Basics (Preferred Education and Experience)

  • Experience developing and administering employment background screening programs
  • Experience interpreting employment regulations, screening requirements, and compliance standards
  • Experience handling confidential or restricted information
  • Experience developing SOPs, policies, or operational governance frameworks
  • Experience leading audits, compliance monitoring, or quality assurance activities
  • Experience supporting enterprise-wide HR or operational initiatives
  • Experience creating dashboards, metrics, and reporting for leadership


How Will We Know You're 'The One'?


You:
  • Love creating order and structure in complex processes
  • Notice risks before others do and proactively solve for them
  • Can translate regulations into practical business solutions
  • Balance compliance with customer experience
  • Communicate difficult decisions with professionalism and discretion
  • Build trust and credibility with leaders and stakeholders
  • Enjoy improving processes, not just maintaining them
  • Stay organized and calm while managing competing priorities
  • Are comfortable making recommendations backed by data


About This Position

Location: WCOB Raleigh, NC 27602

Employment Type: Regular

Work Schedule: Mon - Fri 8:30am - 5:15pm

Hiring Range: 67,727.00 - 91,434.00

Market Range: 67,727.00 - 115,141.00

Please include ALL prior work experience on your application and resume.

Posting Closing Date: 7:00 pm on 7/8/2026


What Makes Wake Great


Equal Opportunity Statement


Background Check Statement


Emergency Service Worker Statement

What Makes Wake Great


Consistently ranked high among the best places to live and work in America, Wake County is home to NC State University, Research Triangle Park, and 2006 Stanley Cup Champions, the Carolina Hurricanes. In addition to being Wake County’s seat of government, Raleigh is also the center of state government, with the Capitol Building, legislature and many state government offices located in Raleigh. With an estimated population of just over 1.2 million residents, Wake County is North Carolina’s most populous county. Entertainment, recreation, and art and culture abound with the North Carolina Museum of Art, JC Raulston Arboretum, and the Neuse River Trail all in the heart of Wake County. Wake County uses the Council/Manager form of government. Currently, the seven members of the Board of Commissioners are elected by district on a partisan basis and serve four-year terms. In Fall 2026, two at-large seats will be added for nine total commissioners. The County is regarded as a fiscally responsible and well-managed government, enjoying a AAA bond rating. The County’s FY2026 General Fund budget is approximately $2.1 billion, and the County has over 5,100 full time employees. Wake County Government came in at #2 on the Healthiest Employers list for 2024. This year, US News & World Report ranked Raleigh #5 on its list of Best Places to Live, and the Milken Institute ranked Raleigh #1 on its 2025 list of Best-Performing Cities.

Equal Opportunity Statement


Wake County provides equal employment opportunities (EEO) to all employees and applicants for
employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

Background Check Statement


Position may require a background check that may
include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job
requirements. Unless required by state law, a record of conviction will not automatically exclude you from
consideration for employment. Wake County Government is an Equal Opportunity Employer.

Emergency Service Worker Statement


In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected.
Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during
and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.

Wake County

About Wake County

Wake County Government provides services including tax collection, library services, local parks administration, planning and permitting, health and human services, law enforcement and more. Wake County is governed by a seven-member Board of Commissioners.

Consistently rated as one of the best places to live and work in America, Wake County, North Carolina is home to NC State University, Shaw University, Research Triangle Park, and 2006 Stanley Cup Champions, the Carolina Hurricanes. Wake County is also the center of state government, with our Capitol Building, legislature and many government offices located in Raleigh.

Wake County is the most populous County in North Carolina. The County consists of 12 municipalities and includes Raleigh, the county seat and state capital. A unique mix of urban and rural small towns distinguishes Wake County from other counties and provides something for every lifestyle.

Industry
Government & Public Safety
Company Size
1,001-5,000 employees
Headquarters
Raleigh, NC
Year Founded
1771
Website
wake.gov
Social Media