Job Title: Backend Technical Support Engineer
Work Condition: remote
Key Responsibilities:
1) Support merchants and partners with technical inquiries & issues.
2) Manage technical solution guides and resolve recurring issues.
3) Test merchant websites and plugins to ensure optimal performance.
4) Work on side projects to improve onboarding and integration processes.
5) Foster a positive, collaborative environment with cross-functional teams.
Required Skills:
1) BS in Computer Science (or related field).
2) 1-2 years experience in PHP, Laravel.
3) Solid understanding of e-commerce platforms like Magento, WooCommerce, OpenCart.
4) Proficient with Git, FreshDesk, Redmine.
5) Excellent English communication skills.
For over five years, our dedicated team in IT and software Recruitment has played a pivotal role in the Outsourcing & Training sector, aiding over 100 clients in three different countries to achieve their market goals. By plugging them with the top-skilled candidates and the right talents for the positions and jobs they require, we ensure that their job is done faster and more efficiently as part of our overall commitment.
We use our deep technical knowledge to match your business need with a human solution, we invest time and energy, understanding your culture and solutions you need to ensure that, we are bringing you right people. we have worked with Fintech Companies, Software Houses, Mobile Applications, Banks and many other industries.
we've succeeded in hiring hundreds of IT and Software positions to our valued partners and trained more than 500 trainees until date.
Plugin Talents introduces high-quality IT trainings tailored to the
needs of Technology Professionals in Egypt & Middle East
We cover trainings in different areas such as Back End, Front End, IOS, Android, Devops , Data Security and Testing.
