Job Description

We’re looking for a Backend Engineer to join us at Telia.

I’m Jonas Wulff, Head of ACE Product Engineering – Backend & Voice, and I’m searching for someone ready to grow with us. We’re a collaborative engineering team building secure, scalable backend services for Telia ACE, our market-leading Contact Center as a Service platform.

Telia ACE helps businesses and public-sector organizations deliver reliable customer service across channels and devices. Our solutions support everything from online self-service and omnichannel communication to business-critical services used across finance, insurance, healthcare, and the public sector.

What you’ll do:

You’ll develop and take ownership of backend services at the core of Telia ACE, working in a cross-functional Scrum team.

• Develop and maintain high-impact services for multi-tenant and single-tenant systems using Erlang and Rust.
• Own and evolve core backend services, influencing technical direction, architecture, and product development.
• Apply pragmatic AI agentic development practices to improve engineering workflows, accelerate development, and support high-quality software delivery.
• Build and integrate solutions using technologies such as Riak, PostgreSQL, Microsoft SQL Server, Valkey, RabbitMQ, and Kafka.
• Improve automation, observability, and deployment using GitHub Actions, Grafana, Docker, Kubernetes, and Linux.

What will help you thrive in this role:

You’re curious, proactive, and motivated by building secure and reliable distributed systems. You take ownership of your work, value high-quality engineering, and enjoy collaborating while challenging existing solutions when you see opportunities to improve them.

• Proven experience in backend software development and working with complex or distributed systems.
• Strong interest in secure and reliable software engineering, with the willingness to become proficient in Erlang and Rust.
• Ability to take ownership, collaborate in an agile cross-functional team, and contribute to technical and process improvements.
• Knowledge of DevSecOps practices; experience with containerization, CI/CD, observability, microservices, or Kubernetes is an advantage.
• Interest in pragmatic use of AI and agentic development tools to improve engineering productivity while maintaining quality, security, and sound engineering judgment.

Join us to shape smarter living for people, businesses, and the planet

At Telia, we’re a team of 15 000 colleagues across the Nordics and Baltics, passionate about technology and connectivity. As a Leading Telecommunications Operator & Climate Leader, we drive change with large-scale, impactful projects while building a sustainable, inclusive world.

Here, you can grow your skills, lead meaningful projects, and thrive in a supportive, diverse environment. Whether you’re taking your first step or your next, Telia is a place to grow, belong, and make a real impact.

What we offer

When you join us, you’ll receive a comprehensive benefits package tailored to your local market, opportunities for remote work, and more. You’ll also have the chance to earn a bonus based on your performance and Telia's results.

Ready to make better happen?

We look forward to receiving your application by October 28, 2026. Please note that we might close the position earlier if we find the right candidate, so don’t wait too long to apply!

If you’re selected for the next stage, you’ll be contacted by our Talent Acquisition Partner. Background and reference checks will be part of the process.

Want to know more about this role? Please reach out to Jonas Wulff, Head of ACE Product Engineering – Backend & Voice, at jonas.wulff@teliacompany.com.

Equal opportunities

At Telia, we recognize talent by professional skills and growth potential. We champion diversity, ensuring every individual’s needs are met, regardless of disability, gender, age, nationality, sexual orientation, or social status. Together, we’re dedicated to fostering an inclusive work environment where your uniqueness is our strength.

Join us and let’s make better happen – together!