Job Description

Assist servers in providing fast and courteous service of food and beverage to guests by clearing and setting tables and performing miscellaneous tasks.

At InterContinental Hotels & Resorts® we want our guests to feel special, cosmopolitan and In the Know which means we need you to:
• Be charming by being approachable, having confidence and showing respect.
• Stay in the moment by understanding and anticipating guests’ needs, being attentive and taking ownership
of getting things done.
• Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special.

DUTIES AND RESPONSIBILITIES
FINANCIAL RETURNS
• Perform set-up and closing side work assignments such as make coffee, fold napkins, etc. Stock service station or pantry with napkins, placemats, condiments, etc. May be required to transport linens to and from laundry.

PEOPLE
• May routinely fill water glasses, serve non-alcoholic beverages, and assist servers by delivering items to guest tables.

GUEST EXPERIENCE
• Clear, clean, and set tables according to established service standards.

RESPONSIBLE BUSINESS
• Clean and/or wipe down tables, chairs, walls, windows, mirror and floors of restaurant.
• Separate dirty china, glassware and silver and deliver to kitchen for cleaning.
• Perform other duties as assigned including but not limited to room service duties.

QUALIFICATIONS AND REQUIREMENTS
Basic reading, writing and math skills.

This job requires ability to perform the following:
• Carrying or lifting items weighing up to 50 pounds
• Moving about the restaurant
• Handling food, objects; bus tray/tub, plates, glasses, utensils, etc.
• Bending, stooping, kneeling

Other:
• Communication skills are utilized a significant amount of time when interacting with guests, wait staff, cooks, and supervisor.
• Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
• Reading and writing abilities are utilized often to answer guest’s questions regarding the menu.
• Basic math skills are used when performing room service duties.
• May be required to work nights, weekends, and/or holidays.

Hourly Rate: 22.15

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's, race, color, ethnicity, national origin, religion, sex, veteran status or any other characteristic protected by law. This employer follows the Los Angeles Fair Chance Ordinance and California Fair Chance Act. All qualified applicants, including those with arrest or conviction records, will be considered.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?