Job Description

ING Italy is looking for an Investment Operations Specialist to join the Investment Operations team. The ideal candidate brings relevant experience in banking or financial services operations, particularly in securities settlement, custody services, investment funds, insurance products, securities administration and related accounting activities.

The role will support the day-to-day operational management of investment products and securities, ensuring accurate and timely execution of activities in accordance with internal procedures and applicable regulations. The successful candidate will contribute to the efficient management of transaction settlement, custody and distribution processes, operational controls, accounting activities and the resolution of operational issues.

We are seeking a proactive and collaborative professional with a strong operational mindset, attention to detail and the ability to work effectively with internal and external stakeholders. The ideal candidate is comfortable managing multiple activities and deadlines while maintaining high standards of accuracy, quality and compliance.

Does it sound interesting? Please read on!

Activities:

The team activities include:

• Manage the settlement of securities and investment transactions, ensuring accurate and timely execution of operational activities.
• Perform custody-related operational activities for securities and investment products.
• Support the operational management and distribution of investment funds and insurance products.
• Manage the administration of securities and investment funds throughout the relevant operational processes.
• Perform accounting activities related to securities, investment funds and associated transactions.
• Monitor and execute operational processes, ensuring accuracy, timeliness and compliance with internal procedures and applicable regulations.
• Perform operational controls and reconciliations to ensure the completeness and accuracy of transactions and accounting records.
• Identify, manage and resolve operational issues, coordinating with relevant internal and external stakeholders.
• Support the analysis and resolution of operational exceptions and contribute to the continuous improvement of processes and controls.
• Collaborate with other functions and external counterparties involved in the processing, settlement, custody and administration of investment products.

Required skills:

• You have an academic degree, preferably in Economics, Finance, Business Administration or a related field.
• You have previous experience or a strong interest in investment operations, securities, investment funds or financial services.
• You have a good understanding of securities settlement, custody, fund distribution and/or securities administration processes.
• You have a strong operational mindset and excellent attention to detail.
• You are comfortable working with operational procedures, controls, reconciliations and accounting activities.
• You have strong analytical and problem-solving skills and are able to identify and manage operational issues effectively.
• You are able to work accurately under deadlines and manage multiple activities in parallel.
• You have good stakeholder management and communication skills and are comfortable interacting with internal functions and external counterparties.
• You are proactive, reliable and willing to contribute to process and control improvements.
• You are a team player who can work effectively in a dynamic and collaborative environment.
• Good knowledge of Microsoft Office tools, particularly Excel.
• Good command of English, both written and spoken.

What we offer:

A strong learning opportunity in Business Oversight and Non‑Financial Risk within a structured international banking environment.

Hands‑on exposure to process governance and third‑party risk management topics.

The chance to work closely with multiple stakeholders and understand how risks are managed end‑to‑end.

A dynamic, inclusive and collaborative working environment, with opportunities for professional growth.

Contract offer:

Working conditions: Permanent employment contract

Working hours: Full time (37 hours per week)

Applicable Collective Labour Agreement: National Collective Labour Agreement for employees in the credit sector (NCLA)

Location: Milan

Annual base salary starting from: 35.000€

Variable remuneration: in line with the applicable remuneration policies (with a target based on the role, outcomes linked to the Group, Business line/function, and individual performance)

Our compensation approach is built on objective, gender-neutral criteria aligned with the role’s core requirements. That said, we believe talent goes beyond any framework: your total reward package will be tailored to reflect your unique experience, skills, and potential, ensuring we fully recognize the value you bring.

The benefits of joining ING

In addition to being a part of a great team, working in a fun and innovative environment, we offer:

• Flexible Smart Working
• Competitive base salaries and performance-based bonuses
• Meal vouchers and corporate restaurant and bar
• Health insurance and Accident insurance
• Pension fund and welfare plan
• Diverse cultures & Innovative mindsets
• International Environment and Talent Program
• Commitment to sustainability
• Lots of training development opportunities to help you grow
• Lots of moments dedicated to physical and mental well-being
• A special day off when it is your birthday: we call it #doyourbirthday!
• And of course, we can’t forget free water & coffee at the office!

About ING

ING offers many opportunities to build a diverse and rewarding career. You will be joining an international innovative digital bank, the first in Italy to adopt a fully flexible smart working model, and you will be working in a stimulating environment where you can grow both as an individual and as a professional.

Our purpose - empowering people to stay a step ahead in life and in business - represents our belief in people’s potential. We don’t judge, coach or to tell people how to live their lives. We empower people and businesses to realize their own vision for a better future.

Our Commitment

Diversity is a fundamental element of our corporate culture, and we are fully committed to creating a safe and inclusive environment, based on mutual respect and the value of diversity, offering equal job opportunities to all qualified candidates.

Job Application Safety Reminder ⚠️

We’re seeing an increase in fraudulent job offers. To protect yourself, please follow these key guidelines when applying for roles at ING:

· Apply only via official ING platforms: ING uses Workday as its internal recruitment system. Applications should be submitted only via our official career site.

· Check the sender’s email carefully: legitimate communication will always come from: @ing.com and/or @myworkday.com

· No payments or banking details will ever be requested. If someone asks for this information, it’s a scam.

If you suspect suspicious activity, report it immediately. Your safety matters to us.