Capital.com

Back Office Officer (On-Boarding)

Capital.com  •  Melbourne, AU (Remote)  •  25 days ago
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Job Description

We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team.

Responsibilities:

  • Review and verify client identification documents in line with KYC and AML regulations.
  • Ensure all required forms are completed correctly and that client information is accurate and compliant with applicable legal and regulatory standards.
  • Oversee the end-to-end onboarding process for new clients, ensuring timely and efficient account activation.
  • Collaborate with the compliance team to identify and escalate any risks or inconsistencies found in client documentation.
  • Assist clients in completing onboarding requirements, providing guidance and support where needed.
  • Accurately input and update client information in the CRM and other internal systems.
  • Maintain up-to-date and accurate client records, ensuring data integrity and confidentiality at all times.
  • Generate regular reports on onboarding progress, client issues, and compliance concerns for management review.
  • Maintain comprehensive and organized documentation of client communications and onboarding activities, ensuring readiness for audits or regulatory reviews.

Requirements:

  • Professional working experience in a financial institution e.g. Banking sector and Fintech is a plus
  • Business level proficiency in English (equivalent to B2 or above in CEFR).
  • Attention to detail and ability to multitask.
  • Ability to work in a team in a very dynamic environment.
  • Critical thinking and problem-Solving skills.
What Will You Get in Return?
• Competitive Salary: We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated. • Work-Life Harmony: Join a company that genuinely cares about you - because your life outside of work matters just as much as your time on the clock. #LI-Hybrid • Generous Time Off: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry. • Employee Referral Program: Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team. • Comprehensive Health & Pension Benefits: From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks! • Workation Wonderland: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits! • Volunteer Days: Make a difference! Take two additional paid days each year to support causes you care about and give back to the community.
Be a key player at the forefront of the digital assets movement, propelling your career to new heights! Join a dynamic and rapidly expanding company that values and rewards talent, initiative, and creativity. Work alongside one of the most brilliant teams in the industry.
Capital.com

About Capital.com

Since starting our journey in  2016, Capital.com has been on a mission to  empower individuals worldwide with the knowledge, tools, and confidence to make better financial decisions. Our tech-first platform delivers exactly that to thousands of traders around the world - through powerful tools, transparent pricing, and education.

With over $100 billion in monthly trading volumes, regulated in five jurisdictions, and clients in over 180 countries, we’re one of the fastest-growing trading platforms in the world.

As we scale at speed, two things remain at the heart of our growth: our people and our culture. That’s why we invest in world-class teams who share a passion for building, innovating, and making markets more accessible to everyone.

Today, we’re 1,000+ people strong, working across 8 global offices—from London to Warsaw, Limassol to Dubai, and beyond. And we’re hiring. We’re looking for engineers, designers, and visionaries who thrive on challenge, value innovation, and want to redefine the future of trading.

Industry
Finance & Insurance
Company Size
1,001-5,000 employees
Headquarters
Limassol Municipality, CY
Year Founded
2016
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