Job Description

Planned Parenthood Columbia Willamette (PPCW) is hiring a bilingual Spanish Back Office Clinic Assistant to join our Beaverton Health Center team.

Support patients. Build clinical skills. Make a difference in your community.

At PPCW, we believe everyone deserves access to compassionate, high-quality sexual and reproductive health care, regardless of their background or circumstances. Our work helps people make informed decisions about their health, their bodies, and their futures.

As a Back Office Clinic Assistant, you'll work directly with patients and clinicians to support safe, efficient, and welcoming health care experiences. You'll help patients feel comfortable, assist with clinical procedures, and contribute to the daily operations of a busy health center.

Your ability to communicate in both English and Spanish will help reduce language barriers and ensure more patients can access the care they need.

You don't need previous clinical experience to get started. We're looking for someone who's compassionate, dependable, eager to learn, and comfortable working with people from diverse backgrounds.

What You'll Do

As a Back Office Clinic Assistant, you'll provide hands-on support to patients and clinicians throughout their visits.

On a typical day, you might:

• Welcome patients into clinical areas and help prepare them for appointments
• Obtain and document patient information, medical histories, and vital signs
• Assist clinicians during examinations, procedures, and patient visits
• Prepare exam rooms, supplies, instruments, and equipment for patient care
• Support patient education and provide information about services and follow-up care within your training and role
• Communicate with patients in both English and Spanish to support understanding and access to care
• Collect and process specimens and perform clinical support tasks as trained and authorized
• Maintain accurate patient documentation using our electronic health record (EHR) system
• Follow infection prevention, sterilization, and safety protocols
• Help maintain clinical inventory, supplies, and equipment
• Protect patient privacy and provide compassionate, inclusive, judgment-free care
• Work closely with clinicians and other health center staff to keep patient visits running smoothly

Schedule & Location

This is a part-time, onsite position (30 hours/week) at our Beaverton Health Center in Beaverton, Oregon.

The regular schedule will be determined during the interview process and is expected to include Saturday shifts.

Candidates must be available to work Saturdays and demonstrate flexibility in scheduling. Employees may be requested or required to occasionally work other days (including weekends), hours, and locations to meet operational needs.

Bilingual Spanish proficiency is required.

What We're Looking For

Required:

• High school diploma or equivalent
• Ability to communicate effectively with patients in both English and Spanish
• Strong customer service, interpersonal, and communication skills
• Ability to provide compassionate, respectful care to people from diverse backgrounds
• Comfort learning clinical procedures, medical terminology, and new technology
• Strong organizational skills and attention to detail
• Ability to follow instructions, maintain confidentiality, and work effectively as part of a team
• Willingness to perform hands-on clinical support tasks and participate in required training
• Commitment to patient-centered care, inclusion, and equitable access to health care

Nice to Have:

• Experience in health care, patient care, or another customer-facing role
• Previous experience as a Medical Assistant, Clinic Assistant, or similar position
• Familiarity with electronic health records (EHR)
• Experience supporting patients in a reproductive or sexual health care setting

We welcome applicants from a variety of professional backgrounds. Experience in retail, hospitality, food service, caregiving, or other people-focused work can provide valuable skills for this position.

Pay & Growth

$20.37–$29.68/hour

This is a represented, hourly (non-exempt) position. The wage scale is established by the collective bargaining agreement (CBA), and starting wage placement is based on relevant experience and internal equity.

Most new hires start toward the lower end of the range, with room to grow.

Additional pay opportunities:

• Bilingual Spanish premium: +$1.72/hour
• Interpreter-level premium: +$3.44/hour

Language premiums are available to eligible employees who meet PPCW's applicable proficiency requirements.

After six months, you may be eligible for additional clinical responsibilities that include extra hourly pay.

Why Work at PPCW?

Because the work you do here matters.

Planned Parenthood has a long history of providing essential health care, education, and support to people in our communities. At PPCW, you'll be part of a mission-driven team committed to reducing barriers to care and ensuring patients are treated with dignity, compassion, and respect.

Our patients come to us from all walks of life, including people who face financial, social, or systemic barriers to accessing health care.

As a bilingual Back Office Clinic Assistant, you'll help patients feel supported during important, sometimes vulnerable moments in their lives. Your clinical support, communication skills, and compassion will contribute directly to their experience and the quality of care they receive.

You'll also have opportunities to develop new skills, gain hands-on health care experience, and grow professionally while contributing to a mission that makes a meaningful difference.

Benefits & Support

We offer benefits and resources to support your health, stability, and growth, subject to eligibility:

• Paid time off (up to 4 weeks, increases over time)
• 9 paid holidays
• Medical, dental, and vision insurance (for eligible employees)
• 403(b) with 6% employer match
• Free, confidential counseling and support (EAP)
• Ongoing training and professional development

Application Tips

Please include all relevant work experience on your application and resume. We base offers on the experience shared during the hiring process and are not able to adjust compensation after an offer is made.

Equal Opportunity Employer

PPCW is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, pregnancy or pregnancy-related conditions, age, sexual orientation, gender identity or gender expression, economic background, national origin, citizenship, physical or mental disability, marital or relationship status, military service or veteran status, genetic information, body size, union activity, or any other characteristic or status protected under applicable federal, state, and local law.