Indie Campers

Back Office Agent

Indie Campers  •  Lisbon, PT (Onsite)  •  2 months ago
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Job Description

ABOUT US

Indie Campers is a global leader in road trip travel, offering thousands of customers the freedom to explore the world in fully equipped campervans and RVs.
As we expand our product offerings, we rely on exceptional frontline professionals who deliver memorable customer experiences while also driving commercial results.

THE ROLE

This BO-oriented Operations Support Agent is a hands-on, physical, fleet-focused role responsible for:

  • Vehicle cleaning & preparation
  • Detail verification
  • Stock & consumables management
  • Minor repairs support
  • Depot organisation & logistics assistance

This role is essential to maintain fleet readiness and ensure smooth depot operations.

WHAT WILL YOU WORK ON?

  • On-Demand Operational Support: Help with vehicle prep, cleaning, and quick fixes to avoid delays.
  • Fleet Preparation and Cleaning: Clean vehicles, equip campervans, and check for damages after returns.
  • Stock and Consumables Management: Track and organise cleaning supplies, consumables, and extras.
  • Logistics and Depot Organisation: Move campervans, assist with suppliers, and keep the depot clean and safe.
  • Operational and Coordination Support: Prepare vehicles for pick-ups, help with minor repairs, and report issues.

WHO ARE WE LOOKING FOR?

  • Must have: Experience in cleaning, warehouse, logistics, automotive, tourism, or operations preferred.
  • Must have: Physically fit and comfortable with hands-on, high-paced work.
  • Must have: Strong attention to detail and reliability standards.
  • Must have: Team player with strong communication skills.
  • Must have: Driving License (Category B) required.
  • Must have: English and, Nice to have: local language proficiency (if applicable)

PHYSICAL AND OPERATIONAL REQUIREMENTS

  • Must have: Able to perform active physical tasks throughout the shift: standing, walking, bending, lifting, and repetitive motions.
  • Must have: Comfortable working on their feet for most of the day, moving between cleaning bays, parking areas, and depot work zones.
  • Must have: Able to lift or carry equipment, cleaning materials, or accessories (up to 15–20 kg).
  • Must have: Comfortable working indoors and outdoors in varying weather conditions.
  • Must have: Able to clean, stage, and inspect vehicles, including tasks requiring bending, kneeling, or overhead reach.
  • Must have: Flexible to work weekends, holidays, and peak-season periods, adapting to volume changes and operational urgencies.

THE INDIE COMMITMENT!

  • Competitive compensation and commission opportunities.
  • Training in sales, product knowledge, customer service, and RV technical systems.
  • Career growth across Rental, Sales, Operations, or Servicing.
  • Travel benefits and access to the Indie Campers rental fleet.
  • Dynamic and multicultural working environment.

Are you Ready to Go Indie?

Indie Campers

About Indie Campers

Indie Campers is your go-to platform for road trips. Aggregating over 6.000 own vehicles between RVs, campervans, motorhomes, and other recreational vehicles of countless private and professional hosts. We operate across Europe, North America and Oceania, being physically present in over 70 cities.

Founded in 2013 by two good friends, Indie Campers has set its mission on democratizing road trips by enhancing travel experiences and lowering prices for millions of travelers worldwide. We envision becoming the world's no. 1 road trip provider and are quickly expanding - vertically and geographically.

With over one million nights rented through our travel platform, we have welcomed more than 300,000 travelers from 169 countries. We offer a comprehensive and expanding array of road trip possibilities: short-term and long-term RV rentals, and the possibility of buying one of our vehicles available for sale!

Rooted in a deep technological focus, our challenges are both exciting and demanding and require top talent and motivation to be successfully pursued. We are growing our team and looking for those interested in pursuing this dream with us and joining an ever-developing journey.

Join us: https://indiecampers.com/careers

Industry
Travel & Hospitality
Company Size
201-500 employees
Headquarters
Lisboa, PT
Year Founded
2013
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