Smart Host

Back-End Team Lead

Smart Host  •  Berlin, DE (Onsite)  •  3 months ago
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Job Description

Smart Host is a B2B SaaS platform in the hospitality industry. We empower hotels to put their own data to work. We collect, clean and enrich guest data from both internal and external data sources. All of this combined with data analysis takes guest communication and marketing efforts to a new level. Our typical clients are not necessarily tech savvy, so it’s on us to skyrocket them into the digital marketing age, by simplifying the experience to the maximum through great usability.

We are an early stage company run by experienced entrepreneurs – this is your chance to shape our product. We believe in user research, data driven product development and simple UIs allowing complex interactions. If you do too, we are a match. As senior Back-end engineer you’ll be part of an amazing team responsible for our hospitality software solution.

Aufgaben

As our Backend Team Lead, you will head the engineering efforts behind our core hospitality solution. You will balance hands-on development with technical leadership, ensuring our architecture scales as fast as our customer base. You aren't just managing people; you are the guardian of code quality and the architect of our cloud infrastructure.

Your tasks in a nutshell:

  • Technical Leadership: Lead and mentor a team of high-performing backend engineers, fostering a culture of excellence, transparency, and continuous learning.
  • Architectural Vision: Own the development of our web-app backend and its non-trivial business logic, ensuring the system is built for scale and resilience.
  • DevOps Ownership: Take full responsibility for your team's code and the cloud infrastructure (Kubernetes/Cloud) it runs on.
  • Cross-Functional Collaboration: Partner with Frontend Leads and Product Designers to design efficient APIs and deliver a flawless user experience.
  • Fight Complexity: Lead the charge against emerging technical debt by rethinking systems from the ground up when necessary.
  • Strategic Growth: Assist in hiring, technical interviewing, and refining our engineering roadmap to align with business goals.

Qualifikation

  • Java Expert: You are proficient in Java (keeping pace with the latest versions) and have a deep understanding of the Spring Boot ecosystem
  • Cloud Native: You have experience with Kubernetes and are familiar with modern tooling (e.g., Helm, Terraform, Gradle).
  • Systems Thinker: You understand the fundamentals of networking, distributed computing, and asynchronous messaging
  • Root Cause Navigator: You don't shift responsibility; you dig deep into the stack to find and fix the source of a problem.
  • Leadership Mindset: You have experience (or a strong desire) in leading people, conducting code reviews, sharing knowledge and developing your team and its perfromance.
  • Pragmatic Engineer: You care about clean code and refactoring but understand the balance between perfection and time-to-market in a startup.
  • Fluency in English: You are able to communicate fluently in English, verbally as well as in written. German skills are an advantage.
  • Entitlement to work in Germany: You are leaglly entitled to work freely within the European Union and you do not require a visa sponsorship.

Benefits

  • A small, very skilled and highly passionate team of extraordinary co-workers
  • A competitive salary
  • An ability to make significant impact on the company’s future
  • High levels of transparency, trust and freedom
  • A casual working environment with flexible working hours
  • An office in the centre of Berlin between Alexanderplatz and Friedrichstraße

Your complete application should include your CV, a few words about you, your leadership experiences and your soonest availability. Please use as subject in any communication “Application – Team Lead Back-End”. Applicants participate in a coding challenge as well as a technical & operational interview.

Smart Host

About Smart Host

Smart Host was founded 2016 in order to provide hoteliers with the world’s most user-friendly CRM System.

Hotels have got pretty out of sync with their guests. In a high-speed digital world, third parties - like online travel agencies - have hijacked those direct interactions that used to go on between hotels and guests. Only thing is, these third parties never meet the guest face-to-face, meaning that customer experience suffers. Hotels, on the other hand, know their guests personally. They get to know how someone likes their coffee, what sports they're into, which spa treatments they enjoy, and how often they go hiking.

Smart Host lets hotels use this knowledge in a systematic way. The hotel can re-establish direct interactions, the guest gets a better customer experience, and everyone wins. This process happens completely automatically and in the background. Smart Host uses the most advanced methods of data segmentation, machine learning, artificial intelligence and automatic communication systems. The result is an improved customer experience and communication, which turns into more direct bookings and increased profitability.

Our team is diverse, international and highly motivated. Our software's DNA is made up of the best ideas from some of the industry's top data scientists, software engineers and interaction designers. But what we all have in common is that we care about our customers and users.

Smart Host, the world’s most user-friendly CRM System.

Industry
Travel & Hospitality
Company Size
11-50 employees
Headquarters
Berlin, DE
Year Founded
2016
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