Job Description – Business Analyst (Digital Insurance & API Integrations)

Required Skills & Responsibilities

Business & Requirement Analysis

• 
  Engage with business, product, operations, and technology teams to understand
  insurance use cases, workflows, and pain points
  .

• 
  Elicit, analyze, and document
  business, functional, and non-functional requirements
  .

• 
  Create and maintain
  BRDs, FRDs, user stories, acceptance criteria, process flows, and data mappings
  .

• 
  Ensure
  end-to-end requirement traceability
  across solution design, development, and testing phases.

Digital Insurance Solutioning

• 
  Support
  solution design for end-to-end digital insurance journeys
  .

• 
  Work closely with
  architects and developers
  to ensure business requirements align with technical feasibility.

• 
  Participate in
  solution walkthroughs, design reviews, and dependency discussions
  .

API & Integration Ownership

• 
  Strong understanding of
  REST APIs and integration-based architectures
  .

• 
  Ability to
  read, interpret, and review API specifications
  , including request/response structures, headers, payloads, and error codes.

• 
  Define and validate
  API contracts, data elements, mandatory vs optional fields, business rule validations, and error handling logic
  .

• 
  Support integrations with
  insurers/reinsurers, KYC providers, payment gateways, and third-party insurtech platforms
  .

• 
  Work with technical teams to ensure
  accurate mapping of business rules at the API level
  , avoiding issues during UAT and production releases.

Stakeholder & Vendor Management

• 
  Act as the
  primary interface between business users, internal technology teams, and external partners
  .

• 
  Coordinate with
  insurers and vendors
  for API clarifications, dependency resolution, and approvals.

• 
  Drive
  requirement walkthroughs, impact assessments, and solution alignment sessions
  .

Testing, UAT & Go-Live Support

• 
  Create and review
  test scenarios, UAT cases, and negative scenarios
  , particularly around API failures and edge cases.

• 
  Support
  defect triaging
  by identifying whether issues relate to data, rules, APIs, or integrations.

• 
  Assist in
  pre-go-live readiness, release documentation, and post-production stabilization
  .

Governance & Documentation

• 
  Ensure compliance with
  internal governance, audit, and regulatory requirements
  .

• 
  Maintain documentation for
  change requests, impact analysis, API change logs, release notes, and solution summaries
  .

• 
  Support
  leadership reviews
  with concise documentation and decision-oriented presentations.

Educational Qualification

• 
  MBA (Finance / Operations / Systems preferred) + B.Tech / BE
  .

• 
  BA / Agile / Product certifications
  are an added advantage.

Experience

• 
  2–4 years of experience
  as a
  Business Analyst in Insurance, BFSI, or Insurtech
  .

• 
  Proven experience working on
  API-driven digital platforms
  .

• 
  Experience working in
  Agile or hybrid delivery models
  .