Job Description

Madar is looking for an experienced and results-driven B2C Sales Specialist to join our team and contribute to the growth of our customer base and revenue in the Saudi market.

The ideal candidate will have at least 5 years of B2C sales experience in Saudi Arabia, with a strong understanding of customer acquisition, relationship management, and business development. Experience in e-commerce, logistics, delivery, or technology companies* is highly preferred.

Key Responsibilities

• Identify and acquire new B2C customers through various sales channels.
• Develop and maintain strong relationships with existing and potential customers.
• Generate leads, manage the sales pipeline, and convert prospects into customers.
• Conduct sales calls, meetings, presentations, and negotiations.
• Understand customer needs and recommend suitable Madar solutions.
• Develop and maintain a strong network of potential customers.
• Achieve assigned sales targets and revenue objectives.
• Monitor market trends, customer needs, and competitor activities.
• Follow up with customers throughout the sales cycle to ensure a positive experience.
• Maintain accurate customer and sales information in the CRM system.
• Prepare regular sales reports and provide updates on sales performance.
• Identify opportunities to increase customer acquisition, retention, and revenue.

Requirements

• Bachelor’s degree in Business Administration, Marketing, Sales, or a related field.
• *5+ years of sales or business development experience in Saudi Arabia’s last-mile delivery market.
• Proven track record of achieving sales targets and acquiring new customers.
• Strong understanding of the Saudi market and B2C customer behavior.
• Established network of potential customers is highly preferred.
• Experience in *e-commerce, logistics, delivery, or technology companies* is preferred.
• Strong communication, negotiation, and presentation skills.
• Strong customer relationship management skills.
• Self-motivated, results-oriented, and commercially driven.
• Good knowledge of CRM systems and sales pipeline management.
• Excellent command of Arabic and English.