Job Description

Job Title:

B2B Sales Team Leader with Italian – Digital Marketing Account Management (Relocation Support - Athens)As a Sales Team Leader with Italian, you will manage a team of Digital Marketing Account Managers in Athens, who are part of Concentrix’s B2B network. Your team supports top brands in accelerating their digital sales and customer-success strategies. Leveraging smart technology, data-powered insights, and a talented local team, you will help businesses scale efficiently and unlock new growth.

Essential Functions – Duties and Responsibilities:

Leadership and Motivation: Lead, develop, and motivate a team of Digital Marketing Account Managers. Guide them in supporting advertisers on a leading global search and digital advertising platform, using consultative selling, digital marketing expertise, and relationship management to help clients achieve their business goals.

Sales Forecasting and CRM Management: Provide accurate sales forecasts and execute all required customer success motions. Ensure that CRM data is up-to-date and accurate.

Problem Solving and Support: Act as an enabler by removing both internal and external roadblocks, helping your team resolve challenges to support sales opportunities.

Performance Monitoring and Coaching: Monitor and drive team call time and productivity. Conduct weekly performance reviews and coaching sessions with all team members.

Data and Trend Analysis: Analyze data, performance trends, and customer experiences to develop and implement strategic sales plays and best practices tailored to specific clients or territories.

Market Awareness and Communication: Stay informed on developments in client products/services and market trends. Ensure that your team is informed about the latest industry directions.

Client Escalation and Management: Serve as a point of escalation for client and respond promptly to any issues. Maintain communication with the Sales Director and client to foster strategic relationships.

Revenue Maximization and Account Management: Effectively manage client accounts with a clear view of maximizing revenue. Communicate quarterly objectives clearly to clients.

Collaboration and Reporting Work closely with client on reporting and forecasting. Ensure team alignment with operating plan targets, sales targets, and client performance targets (CPTs).

Training and Development Collaborate with internal resources and external partners to develop a coaching and training platform focused on customer success and revenue retention. Ensure ongoing development of the team.

Professionalism and Relationship Building: Maintain high levels of professionalism in all interactions with your team and clients. Build strong business relationships with both internal and external stakeholders to meet customer expectations.

Cross-Functional Collaboration: Collaborate with cross-functional teams and management to optimize sales processes and systems, achieving a superior customer experience.

Influencing Client Decisions: Lead your team to effectively influence buying and renewal processes, aiming for greater client satisfaction.

Qualifications:

Required:

• Minimum of 3 years in a B2B sales leadership role or similar, with a track record of success in customer experience and team results.
• Knowledgeable in High-Performance Selling methodologies.
• Results-driven, with strong analytical, strategic, and operational skills.
• Excellent leadership, coaching, and people management skills.
• Experience in fast-paced, high-volume sales environments with tight deadlines.
• Strong communication skills in English (B2-C1) and Italian (C2).
• Willingness to work onsite in Athens.

Preferred:

• Bachelor’s degree.
• Experience with Salesforce.com or similar CRM.

Why Choose Us?

• Stable Future: Secure your career with an indefinite contract and enjoy 14 salaries per year.
• Relocation Package: Move to the vibrant city of Athens.
• Financial Growth: Competitive remuneration and monthly performance bonuses.
• Everyday Benefits: Daily meal vouchers with Up Hellas Mastercard.
• Health Coverage: Additional Health package.
• Global Career Pathways Opportunities for international career advancement.
• Vibrant Community: Participate in exciting employee events and enjoy our lively culture.
• Wellness Focus: Access a free gym and wellness activities, and unwind at our rooftop cinema with Acropolis views.
• Gourmet Breaks Enjoy meals at our state-of-the-art corporate cafeteria.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.

Location:

GRC Athens - Minwos 10-16

Language Requirements:

Time Type:

Full time