Job Description

THE OPPORTUNITY

We’re looking for an organised, commercially minded and proactive B2B Sales & Marketing Coordinator to join our Wholesale team, supporting the continued growth of our B2B business across our four global brands: Joma Jewellery, A Littles & Co, Katie Loxton and Katie Loxton Inc.

Working closely with our B2B Sales & Marketing Manager and wider commercial team, you’ll play a key role in coordinating day-to-day B2B marketing activity, supporting sales operations and helping us maximise opportunities across our wholesale channels.

You will make an impact by coordinating B2B sales and marketing activity across our global brands and territories, supporting new season launches, campaigns and promotions, and ensuring our sales channels and customer-facing platforms remain accurate and up to date. You’ll also support our Sales Agent network with day-to-day queries, reporting, prospecting and sales administration, helping to identify and maximise opportunities for commercial growth.

Acting as a central point of communication across Sales, Marketing, Creative, Customer Experience, Operations and Events, you’ll help ensure activity is aligned and delivered smoothly. This is a great opportunity for someone with experience in sales, marketing or commercial coordination who thrives in a fast-paced environment and is looking to develop their career within a growing global fashion and lifestyle business.

The role is Monday - Friday 9am-5pm. You'll enjoy the exciting buzz of our friendly office in Banbury, Oxfordshire three times a week on average with the flexibility to work from home for the remaining two days. This may increase to 5 days a week during peak periods.

BEHIND THE BRANDS

We’re a family-run, entrepreneurial company with an exciting pace of life and a bright and friendly team. We are passionate about creating stunning products with a personal touch and innovating our business behind the scenes. We value creativity, collaboration and integrity.

HOW YOU'LL CONTRIBUTE

• Supporting the B2B Sales & Marketing Manager and wider Wholesale team to drive commercial growth, strengthen Sales Agent performance and maximise opportunities to achieve and exceed agreed sales targets.
• Coordinating and executing the B2B marketing calendar across all territories, ensuring activity is aligned with the wider wholesale strategy and commercial objectives.
• Supporting the delivery of new season launches, coordinating sales tools including brochures, training materials, creative assets, emails, app content and website updates.
• Coordinating B2B email marketing campaigns, ensuring content is accurate, engaging and delivered on schedule.
• Monitoring and maintaining the B2B sales app, ensuring product categories, collections, pricing, imagery and stock availability are accurate and up to date.
• Maintaining and regularly auditing B2B websites, ensuring product listings, seasonal campaigns and category pages are accurate and complete.
• Partnering with the Customer Experience team to support Sales Agents with day-to-day queries and ensure prompt resolution.
• Assisting with reporting and analysing sales performance, campaign results, customer engagement and website activity to identify opportunities for improvement and growth.
• Identifying new wholesale marketing opportunities and initiatives to support sales growth, including reviewing new stockist enquiries before sharing with Sales Agents.
• Monitoring competitor activity, industry trends and customer feedback, sharing relevant insights and opportunities with the wider team.
• Ensuring sales and marketing information remains accurate and consistent across internal systems and customer-facing platforms, applying appropriate regional spelling, terminology and product information.
• Coordinating trade press advertising briefs, including supporting additional editorial opportunities and features.
• Supporting the Wholesale and Events teams with sales and marketing requirements for owned stores and external stockists, including imagery, assets, showroom presentations, events and invitations.
• Building strong working relationships across Sales, Marketing, Creative, Operations, Customer Experience and the Sales Agent network to support effective communication and delivery of commercial objectives.
• Providing sales administration support across the UK and EU Sales Agent network, including sales performance and gaps reporting, prospecting support, new stockist enquiries and showroom coordination.
• Undertaking additional projects and responsibilities to support the continued growth of the wholesale channel.

THE TALENT YOU'LL BRING

• Previous experience within a B2B Sales, Marketing or Commercial Coordinator/Assistant role.
• A strong understanding of sales processes and marketing principles, with good commercial awareness.
• Experience maintaining product information and data, ideally across customer-facing sales or ecommerce platforms.
• Exceptional accuracy and attention to detail, particularly when working with product information, pricing and written content.
• Strong organisational and time-management skills, with the ability to manage multiple priorities and deadlines.
• Excellent written and verbal communication skills, with the confidence to work collaboratively across multiple teams and external partners.
• A proactive and solutions-focused approach, with the confidence to take ownership and identify opportunities for improvement.
• Strong Microsoft Office skills, particularly Excel; experience with CRM, ERP or sales management systems would be advantageous.
• Experience within the fashion, lifestyle or jewellery industry would be desirable but isn't essential.
• A highly motivated, collaborative and positive can-do attitude, with the ability to thrive in a fast-paced environment.

PERFECTLY PACKAGED

• A salary of up to £32,000
• 33 days holiday including bank holidays rising to 35 with length of service
• A broad benefits package including our staff favourite – a very generous staff discount across both our brands. See all of our benefits on our careers portal
• Opportunities to make an impact as well as learn and develop further
• An innovative and friendly workplace with a team we’re proud to be part of. Find out more about us and our culture on our careers portal

Joma Jewellery was founded in 2008 by Katie and Geoff Loxton, since then we have gone from strength to strength, launching Katie Loxton in 2015 and growing our business beyond the UK. We know that part of that growth comes from the fact that we take diversity and inclusion very seriously. We strive to be the best in our field, and we know that happens by hiring a diverse team and encouraging everyone to be their authentic selves when working with us. We don’t hire based on cultures, preferences, or personalities – it’s what you bring to the team that counts.

We are always striving to improve our way of working to be more inclusive, diverse and equal, including encouraging all team members to bring their ideas to the table as we know this is key to our continued success.