Job Description

B2B Key Account Manager - Fleets

Inspire Motion for Life with Michelin!

A pioneer of engineered materials, Michelin is building the world’s leading manufacturer of life-changing composites and experiences.

Join Michelin Thailand as a Account Manager today to move your career forward, unlock exciting opportunities, and be part of a world-class organization committed to a better, more sustainable world.

WHY MICHELIN?

• Career Progression: Start your career adventure and build the skills and experience to develop in new directions.
• Wellbeing and Inclusion: At Michelin Thailand experience a supportive, inclusive culture that creates space for collaboration and new ideas.
• Become A Player In A Dynamic Global Brand: At Michelin, we deliver products and experiences that transform everyday moments into extraordinary ones. Join us on our journey to innovate, and contribute to exciting projects that impact our world.

OUR TEAM:

Our Sales Team, isn’t just about closing deals — it’s about shaping the future of sustainable mobility and creating long-term value for our customers.

You’ll be part of a dynamic, high-performing team where ideas are welcomed, innovation is encouraged, and teamwork drives results.

MISSION:

In this role, he/she/they will

Account Management

• Understand customer needs by actively listening and gathering insights.
• Build lasting relationships, always looking for improvement.
• Generate new leads through research, trend analysis, and proactive outreach.
• Promote collaboration by educating and engaging both internal teams and clients.
• Expand customer engagement by identifying new use cases and planning strategically.
• Keep teams informed with clear communication on product launches and strategy evolution.
• Streamline processes to boost efficiency and hit sales targets.

Opportunity Management

• Turn leads into wins with targeted sales action plans.
• Own your territory by managing time, resources, and mid-term plans effectively.
• Stay ahead of the competition by gathering and sharing market intelligence.
• Identify new business in high-potential markets and maintain customer focus.
• Strengthen partnerships and align them with our business goals.
• Analyze complex data to uncover insights and drive smarter decisions.

Product, Service & Industry Knowledge

• Position our solutions confidently and match customer needs with the right products.

Negotiation

• Find win-win solutions in formal negotiations with internal and external stakeholders.
• Adapt your approach based on each party’s goals and priorities.

Customer Value Management

• Design impactful promotions that resonate with customers and drive engagement.
• Collaborate with strategy and planning partners to ensure accurate forecasting and goal alignment.
• Spot opportunities using deep market and client knowledge

WHO WE ARE LOOKING FOR:

We’re looking for a dynamic, customer-focused professional to take ownership of key accounts and unlock new business opportunities. If you're passionate about building relationships, spotting trends, and delivering value, this role is for you.

• Obtained a bachelors/masters degree in Business Administration or related field
• 5-7 years of experience in key account management, project management, sales and growth strategy
• Solid understanding of Fleet operations , total cost of ownership (TCO) concepts
• Proven track record of meeting or exceeding sales targets
• Strong presentation and stakeholder management skills
• Effective in both commercial negotiation and technical discussion
• Strong analytical, customer-centric and solution-oriented
• Results-driven with strong ownership mindset
• Resilient and adaptable in competitive environments
• Fluent in Thai and Business Proficiency in English